Duty Manager
Vor 2 Tagen
Add expected salary to your profile for insightsWhen you join EVT, you are joining one of Australia and New Zealand's leading experience companies.
EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
At EVT, we're the shakers and the Daymakers.
The experience creators.
The possibility makers and opportunity takers.
We aim to make a positive impact on our people, communities and environment, every day.About QTA collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk.
And our people?
With personalities as unique and extraordinary as each property, individuality is more than encouraged.
What will you bring to the mix?About QT SydneyNestled within the historic former Gowings department store and historic State Theatre, QT Sydney entwines the intrigue and excitement of the past with an edgy designer art deco hotel.About the roleOverseeing these critical roles, the talent must be passionate, innovative, and exceptional as they drive the QT culture of stylish excellence.What we need:Minimum 2 years experience in a Front Office Duty Manager Role in a 4 or 5 Star Hotel.Immaculate presentation, personal style and advanced communication skills.Proven leadership skills and the ability to motivate, encourage and train staff to achieve desired results and exceed guest expectations.Passionate customer service advocate and enjoy being hands-on during service.Anticipate and exceed guest expectations through an intuitive approach to guest services.To coordinate and oversee the running of the hotel in the absence of Senior Management.Skills & experience:A passion for the service and hospitality industry.Excellent customer relations, problem solving and communication skills.To achieve a level of service quality that consistently meets and exceeds the expectations of guests.Team player, outgoing and happy personality and a passion for delivering the best customer service possible.
Ability to take initiative, prioritize and multi-task.Proactive and positive mindset with a 'can do' attitude that is contagious.Working knowledge of a hotel property management system such as Opera, Infrasys & Optii.At EVT, we want our people to experience our businesses and be brand and experience advocates.
So, we make sure access to amazing 'Elevate Perks' are available to all staff from day one.50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting.Australia and NZ's largest and most diverse experiences company.If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts.#J-18808-Ljbffr
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