Night Duty Manager

Vor 6 Tagen

Central Coast, Österreich Hyatt Hotels Corporation Vollzeit

If you're looking for a career with our Inclusive Collection, please click here to view job postings.
Hyatt Place Melbourne Essendon Fields is Australia's first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields' retail and commercial precinct.
Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne's Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's multi-tasking traveler.
About the Role As Night Duty Manager, you will be the first point of contact for all internal and external guests whilst also assisting with the smooth and efficient running of the hotel's overnight operations through supporting all divisions.
The Night Manager will have a strong leadership presence in the Front Desk and Restaurant areas as well as back of house whilst providing an excellent and consistent level of service to our guests and colleagues at all times.
Main Responsibilities Manage hotel overnight operations in the absence of senior leadership team.Main point of contact for both external and internal guests during overnight operations.The responsible person during emergency situations, being conversant in Emergency Procedures and local legislation.To be flexible and adaptable to assist with duties across hotel departments including Rooms, Food & Beverage and Finance.Resolve guests complaints ensuring guest satisfaction.Maintain complete hotel knowledge of all hotel features, services and hours of operation.Ensure the Front of House areas are well maintained, clean and tidy at all times.Provide guidance, support and training (as required) to other team members.QualificationsRelevant degree in Hospitality is an advantagePrevious experience using OPERA PMS is essentialPrevious experience in a supervisory role within in a hotel is requiredExcellent interpersonal skillsStrong time management with the ability to juggle multiple demandsExceptional attention to detailAdaptable and able to solve problems quicklyWhat we offer Employee Assistance ProgramOpportunities for career development and growthA dynamic and supportive work environmentDiscounts on accommodation and dining at Hyatt properties worldwideHyatt is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are looking for a fulfilling career, please apply.
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