Customer Service Manager

vor 1 Monat

Central Coast, Österreich Tideri Jobbörse Vollzeit

Western Sydney Location Career Progression About Our Client Why You'll Love Working With Us: Competitive Salary & Benefits: Enjoy a generous package and comprehensive benefits.
Career Growth: Advance your career with ongoing training and development opportunities.
Supportive Environment: Be part of a collaborative team that values your input and expertise.
Community Impact: Make a difference in the lives of our customers and community.
Job Description A Customer Service Manager is responsible for: Team Leadership: Hiring, training, and managing customer service representatives to ensure a high-performing team.
Performance Monitoring: Setting performance goals, evaluating staff performance, and providing feedback and coaching.
Customer Satisfaction: Ensuring customer inquiries and complaints are handled promptly and effectively, aiming for high customer satisfaction levels.
Process Improvement: Developing and implementing policies and procedures to enhance service efficiency and quality.
Problem Resolution: Handling escalated customer issues and finding timely, effective solutions.
Reporting: Analysing service metrics and preparing reports to track performance and identify areas for improvement.
Collaboration: Working with other departments to ensure a seamless customer experience and address systemic issues.
Technology Utilisation: Overseeing the use and maintenance of customer service software and tools.
Budget Management: Managing the customer service department's budget and resources.
Strategy Development: Contributing to the development of customer service strategies and initiatives to improve overall service delivery.
The Successful Applicant Strong Leadership Skills: Ability to motivate, guide, and manage a team effectively.
Excellent Communication: Clear and effective verbal and written communication skills.
Problem-Solving Abilities: Skilled in identifying issues and implementing solutions swiftly.
Empathy and Patience: Understanding and addressing customer concerns with patience and care.
Organisational Skills: Efficient in managing multiple tasks, priorities, and deadlines.
Customer-Centric Mindset: Commitment to providing exceptional customer service and improving customer satisfaction.
Analytic Thinking: Ability to analyse data and metrics to drive performance improvements.
Adaptability: Flexibility to handle changing environments and unexpected challenges.
Technological Proficiency: Comfortable using customer service software and tools.
Positive Attitude: Maintaining a positive outlook and inspiring the same in their team.
What's on Offer Bring your skills and enthusiasm to a company that recognises and rewards excellence.
Apply today and start your journey with us
#J-18808-Ljbffr

  • Customer Services Manager

    vor 2 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Set and monitor key performance indicators (KPIs) such as customer satisfaction levels, complaint resolution times, and team performance to ensure exceptional service delivery.Ensure smooth daily operations by implementing procedures that improve efficiency and enhance the customer experience across all franchise locations.Handle complex or escalated...

  • Customer Services Officer

    vor 2 Monaten

    Central Coast, Österreich 3R Truck Service Vollzeit

    We're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing companyIf you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...

  • Customer Services Officer

    vor 2 Monaten

    Central Coast, Österreich 3R Truck Service Vollzeit

    We're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing company If you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...

  • Customer Service Manager

    vor 18 Stunden

    Central Coast, Österreich Buscojobs Vollzeit

    About UsAt Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way...

  • Customer Service Manager

    Vor 5 Tagen

    Central Coast, Österreich Buscojobs Vollzeit

    About Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the...

  • Customer Service Manager

    vor 1 Monat

    Central Coast, Österreich Linfox Vollzeit

    Job no: 757697 Work type: Full time Location: Erskine Park - NSW - Australia Applications close: 31 Oct 2024 11:55 PM AUS Eastern Daylight TimeHere at Linfox we believe together, anything is possible.Use sophisticated technology to deliver everyday essentials and natural resources for Australia's biggest companies.Work with major customers in retail,...

  • Customer Service Manager

    vor 2 Monaten

    Gold Coast, Österreich Interstate Ac Service Vollzeit

    Communities, Housing and Digital Economy (Organisation site )South/West Region;Delivery; Housing & Homelessness Services; Gold CoastYou will be part of Service Delivery in Housing and Homelessness Services which provides a range of services, products and referrals to offer housing solutions for diverse customer groups. You will use your knowledge and skills...

  • Customer Service Manager

    vor 1 Tag

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Want to work in an environment you can smile and delight to make a difference to someone's day?Want to nurture and mold a team to be sparkly superstars day in and day out?Want to be part of a team who supports each other and values customer service and teamwork?If these things excite you, we have the job for you!Join our team as our Customer Service Manager...

  • Customer Service Manager

    Vor 2 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Heatherbrae, Newcastle, Maitland & Hunter NSW Full time Sandvik Ground Support Division is one of Australia's largest, leading manufacturers, suppliers and exporters of specialist strata reinforcement and support products to the underground coal and metalliferous mining sectors.Sandvik Ground Support Division also provides galvanising and other related...

  • Personal Assistant

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Personal Assistant / Customer Service Manager Apply now Job no: 564031Work type: Full TimeLocation: JoondalupCategories: Sales· Full Time Position· Guaranteed base earnings· Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey...

  • Customer Service Manager

    vor 4 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Affinity DiamondsCustomer Service ManagerFull -TimeAffinity Diamonds are seeking an enthusiastic, proactive individual to join our expanding Production team.Key Selling Points· Professional work environment in a young dynamic team· Innovative company with a respected brand· Excellent remunerationAbout the BusinessAffinity Diamonds is an Australian owned,...

  • Assistant Store Manager

    vor 3 Wochen

    Central Coast, Österreich Assistant Store Manager Vollzeit

    About the RoleWe are seeking a driven and enthusiastic Assistant Store Manager to join our team at the Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example by creating memorable, honest, and empowering customer connections.Assist in the training and...

  • Customer Service Agent

    vor 1 Monat

    Central Coast, Österreich Sanad Books Vollzeit

    Job Title: Bilingual Customer Service Agent (Arabic & English)Location: RemotePosition: Full-timeSanad Books is a thriving online marketplace for books, connecting readers with various sellers to offer a diverse range of titles across all genres.We pride ourselves on providing a seamless shopping experience and exceptional customer service.We are currently...

  • Brand Ambassador

    vor 1 Woche

    Central Coast, Österreich Assistant Store Manager Vollzeit

    Brand Ambassador - New South Wales, Australia - Assistant Store ManagerAbout the RoleWe are seeking a motivated and enthusiastic Assistant Store Manager to lead our team at Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example to create memorable, honest, and...

  • Practice Manager

    vor 2 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Smart Financial have been part of the local Illawarra community since 2007.Founded in Shellharbour Village, our team has enjoyed significant growth with over 35 staff, because of the success of our clients.We now have our Head office in Warilla and a strong presence in the Shoalhaven area with a second office in Nowra.We pride ourselves on being part of the...

  • Customer Service Assistant

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Apply now Job no: 563986 Work type: Full Time Location: Tweed Heads South Categories: Sales Full Time Position Guaranteed base earnings Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey Norman Tweed Heads Customer Service Team is...

  • Store Customer Service Manager

    vor 3 Wochen

    Central Coast, Österreich Heatherbrae'S Pies Vollzeit

    Best suited to a career-driven individual who has experience across retail and food services in this Management opportunity.- Not a Franchise - Private and independent, family-owned successful business- Rewarding salary and career progression opportunities in Management- Central Coast locationHeatherbrae's Pies is an iconic, award-winning and...

  • Store Customer Service Manager

    vor 3 Wochen

    Central Coast, Österreich Heatherbrae'S Pies Vollzeit

    Best suited to a career-driven individual who has experience across retail and food services in this Management opportunity. - Not a Franchise - Private and independent, family-owned successful business - Rewarding salary and career progression opportunities in Management - Central Coast location Heatherbrae's Pies is an iconic, award-winning and...

  • Customer Service Manager

    vor 18 Stunden

    Central Coast, Österreich Buscojobs Vollzeit

    This job offer is not available in your country.From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day.Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the...

  • Store Customer Service Manager

    vor 3 Wochen

    Central Coast, Österreich Heatherbrae'S Pies Vollzeit

    Best suited to a career-driven individual who has experience across retail and food services in this Management opportunity.- Not a Franchise - Private and independent, family-owned successful business- Rewarding salary and career progression opportunities in Management - Central Coast location Heatherbrae's Pies is an iconic, award-winning and...