Specialist Itsm
vor 1 Monat
Other (Information & Communication Technology)Full timeCompetitive salary and three annual bonus schemesPerformance, Retention and Profit Share BonusesMultiple Benefits for all employees applicable to all facets of their lifeAbout the role:The Technology Portfolio & Performance team is currently seeking a Specialist ITSM to join them on a Monday-Friday based at Perth. Reporting to the Manager Service & Portfolio Management, you will be responsible for developing, deploying, and supporting IT/OT Service Management (ITSM) processes within the organisation.The role requires expertise in ITSM processes and demonstrated leadership across operational technology to ensure efficient and effective service standards, governance and support of the company's overall objectives.Duties:Develop, Document and Deploy ITSM processes across the organisation, ensuring smooth integration and adoption.Facilitate continuous improvement and embedment to ensure support, maintenance and governance for ITSM processes are fit for purpose.Develop, Define and Facilitate training/workshops to educate employees on ITSM standards and governance.Monitor and report on the performance of ITSM processes, identifying areas for improvement as well as recommendations to uplift.Ensure compliance with the business ITSM standards and frameworks.Provide expert advice and guidance on ITSM process improvements and innovations.Participate in the design and implementation of short and long-term strategic plans to ensure Service & Portfolio meet the current and future operational requirements of Roy Hill.Lead positive change with various stakeholders from senior leadership to technical SME and external partners on our standards and governance.Collate and present meaningful reports across all levels of business.Skills and Experience:ITSM/ITIL knowledge and demonstrated experience in Operational Technology.Strong organisation skills, with the ability to manage fluctuating workloads and conflicting priorities to achieve tight deadlines.Demonstrated experience leading and developing diverse and technical teams, including overseeing people performance and driving operational excellence.Exhibiting advanced problem-solving skills, with the ability to delve beyond the superficial, identify root causes, and implement solutions.Ability to positively influence and collaborate with key stakeholders across organisational levels to identify opportunities for improvement and prioritize initiatives based on business impact.Demonstrated experience in Release, Change, Configuration and Deployment Management in a large organisation with a complex environment.Demonstrate and support leadership behaviours that drive a high-performance culture, that encourages collaboration, innovation, and continuous improvement.Perth ROC Facilities:Free on-site parking at remote operational centre (ROC)Modern spacious office with break-out facilitiesIn-house café providing variety of hot & cold food options and barista coffeeFlexi Leave available to all Perth based office staffFlexible working hours outside of core business hoursActive social club with community events and activities for employeesLifestyle, Learning and Recreation initiative which provide events for your familyAbout the Company:Roy Hill is a world class mining company, leading the way through innovative, integrated mining rail and port operations, to export iron ore safely and efficiently from West Australia's Pilbara region.We are a company where people matter. We support our team to reach their full potential by providing generous benefits and opportunities, empowering them to actively contribute to our success and that of our state and country.We are committed to the use of new technologies that results in higher quality product, less waste, improved efficiencies and above all, a safer workplace. Our integrated next generation mine, rail and port operations enable the sustained low-cost production of iron ore at a consistent quality and grade, allowing us to respond to changing market cycles.We are proud to collaborate and work in partnership with the communities in which we operate, supporting programs and initiatives that help achieve positive outcomes and leave a lasting legacy.We are dedicated to minimising our environmental footprint, designing our operations to optimise the rehabilitation of the land when and where mining has been completed.Roy Hill is an Equal Opportunity Employer, and we proudly encourage indigenous Australians, Veteran personnel and females to apply. We promote cultural diversity, gender equality and non-discrimination.How to applyClick APPLY to submit your application.To be eligible to apply for this role you must be legally permitted to work permanently in Australia.Please note that unsolicited applications from recruitment agencies will not be accepted.
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Specialist Itsm
vor 1 Monat
Perth, Österreich Roy Hill Holdings Pty Ltd VollzeitAbout the role:The Technology Portfolio & Performance team is currently seeking a Specialist ITSM to join them on a Monday-Friday basis at Perth. Reporting to the Manager Service & Portfolio Management, you will be responsible for developing, deploying, and supporting IT/OT Service Management (ITSM) processes within the organization.The role requires...
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Specialist Itsm
vor 1 Monat
Perth, Österreich Roy Hill VollzeitOther (Information & Communication Technology)Full timeCompetitive salary and three annual bonus schemesPerformance, Retention and Profit Share BonusesMultiple Benefits for all employees applicable to all facets of their lifeAbout the role: The Technology Portfolio & Performance team is currently seeking a Specialist ITSM to join them on a Monday-Friday...
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Perth, Österreich Roy Hill Holdings Pty Ltd VollzeitAbout the role: The Technology Portfolio & Performance team is currently seeking a Specialist ITSM to join them on a Monday-Friday basis at Perth.Reporting to the Manager Service & Portfolio Management, you will be responsible for developing, deploying, and supporting IT/OT Service Management (ITSM) processes within the organization. The role requires...
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