Customer Service Representative
vor 5 Stunden
Customer Service Officerup to $65k + superSupportive culture and room to growPermanent, Full Time opportunityAbout the Company:A Leader within the Manufacturing industry, is looking for an energetic and passionate Customer Support Specialist to join their team based in Campbelltown NSW.About the role:You will be responsible for ensuring positive and successful interactions with customers and act as a Brand Ambassador for the business.This role is permanent, full time and is a great opportunity to join a family values-based organisation with a friendly and supportive culture.The hours are a rotating roster between 7am and 6pm and there is onsite parking available.Duties will include but are not limited to:Manage customer concerns with professionalism and provide customer specific solutions.Provide timely and sustainable solutions to customers.Provide support to the Customer Support Team Leader.Undertaking training, coaching and development activities to help improve the quality of enquiry handling and customer service within the team.Processing Customer orders and concerns.Generate leads for the outbound sales team.Actively encourage feedback from customers to further improve the customer service.To be considered for this role you will need to possess the following:Previous experience in a similar role as leader or senior customer service roleProficiency with the use of technologyStrong communication skillsA strong customer and solutions focusAbility to assess personal workload requirements, delivering on commitments in an environment with complexity, changing business needs and multiple conflicting priorities across several stakeholders.How to Apply: If you're ready to take the next step in your career and be a key part of a successful growing business, we'd love to hear from you.
Please apply by submitting your resume (a word version) NOWNote: Applications will be reviewed, and only suitable applicants will be contacted.
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