General Manager
vor 4 Wochen
Peppers Soul, 8 The Esplanade, Surfers Paradise, Queensland, Australia Req #3421
Tuesday, 3 December 2024
Peppers Soul Surfers Paradise is centrally located within the tourism hot spot of Queensland's Gold Coast and within walking distance of the light rail.
Peppers Soul towers above the ocean offering a selection of one, two and three Bedroom apartments over 77 levels.
Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their rooms or while dining and experiencing a signature cocktail at Hyde Paradiso, the place to be seen by the sea
As General Manager, you will take on the crucial task of overseeing and managing all daily operations of Peppers Soul, guaranteeing its seamless and profitable function.
This position demands a keen focus on every department, requiring you to be actively engaged in operations and that of stakeholder management.
Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.
Primary Responsibilities Manage all facets of the property including revenue management, recruiting & training, customer service and achievement of financial targetsBe responsible for leading and developing your team to ensure the hotel's profitability and successBe instrumental in driving changes and improvements in performance and implementing strategies in line with business objectivesCreate and build strong relationships with key stakeholders, property owners, guests and regional shared servicesMaintain excellent product and service standards whilst maximising revenue and balancing expensesFocus on recruiting and developing a team that is engaged in driving a positive customer sentimentAct as a liaison within the local community, representing Accor and fostering community engagementSkills & Experience Minimum 2 years' experience as a General Manager, ideally in a full service premium branded property and a deep understanding across a range of departments and stakeholder managementYou create environments where your team are encouraged and motivated to be their true self each dayDisplay confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service qualityExperience and capability to drive financial growth through skilful & thoughtful strategyComprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the samePast experience working with body corporates in an MLR setting is desirableHold current Real Estate licence (Class 1) (advantageous, not crucial)At Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.
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