Inbound Customer Experience Consultant
vor 2 Wochen
Company DescriptionJoin the TSA Family: Elevate Customer Experiences with UsTSA is proudly Australian-owned and a leader in the Outsourcing Industry. We help some of the country's biggest brands connect with their customers in meaningful ways. With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact with brands, creating experiences that leave a lasting impression.Job DescriptionWho You'll Work WithAs a Claims Consultant, you will be the voice representing our insurance partner, IAG. You'll play a crucial role in resolving major property damage claims, from natural disasters like flooding and fires to everyday claims and account upkeep with IAG.This is your chance to build strong connections with your customers, ensuring they receive the highest level of customer experience as you support the end-to-end management of their claims. Plus, you'll receive regular coaching from your leaders to ensure you're set up for successWhat You'll Be DoingBuilding Authentic Relationships: Connect with customers through end-to-end claims management, assessing each situation individually.Managing Inbound Calls: Resolve inquiries and concerns related to property damage for our Australian customer base.Liaising with Suppliers and Repairers: Validate, assess, and repair property insurance claims.Recording Customer Interactions: Accurately document detailed customer interactions and process account information.Managing Expectations: Ensure customer expectations regarding their insurance and claim process are met.Working Hybrid: Work onsite twice a week and remotely the rest of the week, enjoying a flexible hybrid work model.Multi-tasking Effectively: Manage your time without compromising service levels.QualificationsKey DetailsRotating Roster: 8 am - 8 pm, Monday - Friday (7.6-hour shifts)Training: 4 weeks of full-time training at our Bourke Street officeLocation: Must be located within Melbourne to be eligible for this roleWork-Life Balance: Enjoy a healthy work-life balanceHome Office Requirements: Must have a stable internet connection and an appropriate home office setupAdditional InformationWhy TSA Rocks#TSAWays: Experience a unique culture that promotes growth, recognition, and funCareer Advancement: Opportunities to climb the ladder with internal progression.Comprehensive Training: Receive full training with ongoing coaching and development.Recognition Programs: We celebrate our people with vibrant and rewarding programs.Supportive Team Vibe: Enjoy a fun, friendly, and supportive team environment.Flexible Work Schedule: Experience a healthy and encouraging work environment with a flexible schedule.Awesome Perks: Get a chance to receive loyalty and Christmas giftsConnect With UsWebsite: TSA GroupInstagram: TSA Group InstagramLinkedIn: TSA Group LinkedIn
#J-18808-Ljbffr
-
Inbound Sales Consultant
vor 1 Woche
Melbourne, Österreich Catholic Healthcare Limited VollzeitTuesday, 15 October 2024Discover a career where care goes both ways!Based in Macquarie Park, short walk from Metro Station + WFH Options7 extra days off per year + Not for Profit Salary Packaging + Fitness PassportPhone based, inbound sales - Triage new business leadsExciting things are happening at Catholic Healthcare!We've grown to 5500+ employees and...
-
Inbound Sales Consultant
vor 10 Stunden
Melbourne, Österreich Aussie Broadband VollzeitAussie Broadband's purpose is to change the game.As one of our Inbound Sales Consultants you'll provide support to our sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.This is a permanent position, working 37.5 hours per week on the night team.The shifts are Monday to Friday, from either 1pm to 9pm or...
-
Melbourne - Customer Experience Specialist
vor 2 Wochen
Melbourne, Österreich Percepta Llc VollzeitWelcome! Please sign in or register with us.Job Description - Melbourne - Customer Experience Specialist (03VRS)AU-VIC-MelbourneDescription - ExternalThe Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and...
-
Inbound Logistics Manager
vor 2 Wochen
Melbourne, Österreich Specsavers VollzeitImport/Export & Customs (Manufacturing, Transport & Logistics)Full timeAccredited "Best Place to Work" - 2nd Year RunningWhat we can offer youAt Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and...
-
Inbound Logistics Manager
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitImport/Export & Customs (Manufacturing, Transport & Logistics) Full time Accredited "Best Place to Work" - 2nd Year Running What we can offer you At Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best.We pride ourselves on offering a workplace with a supportive, driven, flexible and...
-
Melbourne - Customer Experience Specialist
vor 3 Wochen
Melbourne, Österreich Percepta Llc VollzeitWelcome! Please sign in or register with us.Job Description - Melbourne - Customer Experience Specialist (03VRS) AU-VIC-MelbourneDescription - External The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products...
-
Customer Experience Specialist
Vor 6 Tagen
Melbourne, Österreich Asahi Beverages VollzeitApply now Job no: 502224 Work type: Permanent - Full Time Location: Melbourne Categories: Administration & Support Your Impact Asahi Beverages is currently looking to hire a best in class Customer Experience Specialist to join our team based in Southbank, Melbourne.If you are an experienced customer service specialist with a mind for problem solving and a...
-
Customer Experience Specialist
Vor 7 Tagen
Melbourne, Österreich Asahi Beverages VollzeitApply now Job no: 502224 Work type: Permanent - Full Time Location: Melbourne Categories: Administration & Support Your Impact Asahi Beverages is currently looking to hire a best in class Customer Experience Specialist to join our team based in Southbank, Melbourne.If you are an experienced customer service specialist with a mind for problem solving and a...
-
Customer Experience Specialist
Vor 7 Tagen
Melbourne, Österreich Asahi Beverages VollzeitApply now Job no: 502224 Work type: Permanent - Full Time Location: Melbourne Categories: Administration & Support Your ImpactAsahi Beverages is currently looking to hire a best in class Customer Experience Specialist to join our team based in Southbank, Melbourne.If you are an experienced customer service specialist with a mind for problem solving and a...
-
Melbourne - Customer Experience Specialist
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitWelcome!Please sign in or register with us.Job Description - Melbourne - Customer Experience Specialist (03 VRS) AU-VIC-Melbourne Description - External The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products...
-
Customer Engagement Experience Consultant
vor 1 Woche
Melbourne, Österreich WISE Employment VollzeitCompetitive base salary + super + NFP salary packaging + bonuses + more!Are you a results driven customer service professional, and enjoy a challenge?"Top 30 Most Inclusive Employer 2022/2023" - Diversity Council Australia With more than 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that has been inspiring,...
-
Customer Service Consultant
Vor 6 Tagen
Melbourne, Österreich Auto & General Insurance VollzeitWho is Control Insurance Solutions: Control Insurance Solutions is an innovative business, located on the Sunshine Coast in QLD, providing customers and partners with motor mobility related services.We are an agile and fast-paced business with a high-performance culture.We develop products and solutions to meet both customers and partner needs.We are...
-
Inbound Logistics Manager
vor 3 Wochen
Melbourne, Österreich Specsavers VollzeitImport/Export & Customs (Manufacturing, Transport & Logistics)Full timeWhat we can offer youAt Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best.We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.Which is why we've beenaccredited as...
-
Inbound Logistics Manager
vor 3 Wochen
Melbourne, Österreich Specsavers VollzeitImport/Export & Customs (Manufacturing, Transport & Logistics)Full timeWhat we can offer youAt Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best.We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture.Which is why we've been accredited...
-
Sales Consultant
Vor 5 Tagen
Melbourne, Österreich Taxibox VollzeitTAXIBOX is Australia's leading mobile storage company, with operations across Melbourne, Sydney, Brisbane, Adelaide and the Gold Coast. Our company is recognised nationally for disrupting the traditional storage industry byusing innovation, technology and creating a unique culture like no other.We're expanding seriously fast and due to our growth,we're...
-
Expressions Of Interest | Customer Service Consultants
vor 11 Stunden
Melbourne, Österreich Dfp Recruitment VollzeitJoin a Leading Australian Health Insurance Provider! We invite candidates from diverse backgrounds to express their interest in upcoming inbound customer service opportunities with a prominent Australian health insurance provider.This role is an initial 3-month contract assisting customers during the rate review period.If you have experience in retail,...
-
Sales Consultant
Vor 5 Tagen
Melbourne, Österreich Taxibox VollzeitTAXIBOX is Australia's leading mobile storage company, with operations across Melbourne, Sydney, Brisbane, Adelaide and the Gold Coast.Our company is recognised nationally for disrupting the traditional storage industry byusing innovation, technology and creating a unique culture like no other.We're expanding seriously fast and due to our growth,we're...
-
Inbound Warehouse Lead
Vor 5 Tagen
Melbourne, Österreich Tideri Jobbörse VollzeitA fantastic opportunity to join the STEDI team as a Warehouse Inbound Lead, Full Time Mon to Fri no weekends!Staff Discounts across GPC Asia Pac.About the role: We are Australia's fastest growing online auxiliary LED driving light brand.As the Warehouse Inbound Lead, you will guide a small team to ensure all inward goods are receipted and put away in an...
-
Sales Consultant
vor 3 Wochen
Melbourne, Österreich Solar Battery Group VollzeitSolar Battery Group is a market leader in the fast-growing renewable energy sector.Due to the increase in energy prices, an influx of leads, and continuous growth, we have a new opportunity for a Sales Consultant to join our team.About You:Everyone is welcome, and all experiences count.Standout candidates are motivated to learn, develop, and have a strong...
-
Customer Service Specialist
vor 2 Wochen
Melbourne, Österreich Accs - Ares Customer Care Solutions Gmbh VollzeitJoin an organisation that makes a difference! We are recruiting a number of CustomerSpecialists for an organisation that provides Plan Management and Support Services to NDIS participants, their families, and carers across . a team whose is to help, empower and provide the best level of service to its members. are the first point of for their members and...
