Banking Consultant, Contact Centre
Vor 3 Tagen
Department : SB Bank Contact Centre
Division : Suncorp Bank
Location : Brisbane
About Us At Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.
As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the Role Are you ready to embark on an exciting journey in the realm of banking and financial services?
Join our team at Heritage Lanes, nestled in the vibrant heart of Brisbane CBD.
We're on the lookout for individuals who are passionate about customers and possess intermediate computer literacy skills.
As a Banking Consultant, you'll be part of an innovative hybrid work culture that emphasizes a 50-50 balance between in-office presence and remote work.
Once training is complete and you settle into the role, you'll enjoy a rhythm of in-office and remote work that brings out the best in you.
In this role, you will unravel complexity and make financial matters simple for our cherished customers.
Your canvas will be the inbound contact centre, where you'll meet and exceed customer needs with every interaction.
Role Type : Multiple vacancies
Permanent, full-time roles on offer with different rosters to choose from.
Role Location : Brisbane QLD
Option 1 : Full time 37.5 hours - Monday – Friday, 7AM -10 AM start time
Option 2 : Full time 37.5 hours - Monday – Friday, 11AM – 2PM start time
Option 3 : Full time 37.5 hours - Tuesday – Saturday, 7AM – 10AM start time
What will your day look like? As a Banking Consultant, you will : Deliver excellent customer service by providing efficient solutions and responses to customer enquiries.Handle everyday banking enquiries, account openings, and processes via telephone.Listen actively, build trust, and ask relevant questions to exceed customer expectations and improve outcomes.Contribute to maintaining a balanced team culture that prioritizes people, customers, risk, and performance.What will you bring? To grow and be successful in this role, you will ideally bring the following :
Passion for delivering exceptional customer service with demonstrated experience in customer service roles.Proficiency in using computer systems and ability to navigate multiple systems.Strong verbal communication skills to listen, build rapport, and convey complex information effectively.High level of resilience, empathy, and adaptability to handle various customer situations.While previous call centre experience is desired, it is not necessary.
Suncorp Bank is willing to provide training for candidates with a passion for providing outstanding customer service.Commitment to self-development and eagerness to enhance skills and capabilities in the role.Ability to work collaboratively as a supportive team member.You're not expected to have 100% of these skills.
At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us? Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters.
Every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
Our team members' wellbeing is a top priority, and we know it's the added extras outside the workplace that can make all the difference.
We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day.
We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities across Suncorp Bank and within the ANZ Group, which operates in almost 30 markets across the globe.
Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities, and beliefs can thrive in an environment of inclusivity and mutual respect.
We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at Suncorp Bank and the ANZ Group, visit ANZ Careers and searching for reference number 83987.
#J-18808-Ljbffr
-
Banking Consultant
vor 12 Stunden
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitJob Title: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)Department: SB Bank Contact CentreDivision: Suncorp BankLocation: MelbourneAbout UsAt Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank,...
-
Banking Consultant
Vor 3 Tagen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitJob Title: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)Department: SB Bank Contact CentreDivision: Suncorp BankLocation: MelbourneAbout UsAt Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank,...
-
Banking Consultant
Vor 3 Tagen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitJob Title: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies) Department: SB Bank Contact Centre Division: Suncorp Bank Location: Melbourne About Us At Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp...
-
Banking Consultant
Vor 3 Tagen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitJob Title: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)Department: SB Bank Contact CentreDivision: Suncorp BankLocation: MelbourneAbout UsAt Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank,...
-
Banking Consultant
Vor 4 Tagen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitJob Title: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies) Department: SB Bank Contact CentreDivision: Suncorp BankLocation: MelbourneAbout Us At Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp...
-
Banking Consultant
Vor 4 Tagen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitJob Title: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)Department: SB Bank Contact CentreDivision: Suncorp BankLocation: MelbourneAbout UsAt Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank,...
-
Banking Consultant
Vor 4 Tagen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitJob Title: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)Department: SB Bank Contact CentreDivision: Suncorp BankLocation: MelbourneAbout UsAt Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank,...
-
Banking Consultant
Vor 4 Tagen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitJob Title: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)Department: SB Bank Contact CentreDivision: Suncorp BankLocation: MelbourneAbout UsAt Suncorp Bank, you can build a career with exceptional growth potential, within a culture of purpose and belonging.As part of the ANZ Group, when you apply to join Suncorp Bank,...
-
Insurance Consultant
vor 1 Monat
Melbourne, Österreich Police Credit Union Ltd VollzeitAdd expected salary to your profile for insightsA role you'll love, with the sweet perks you crave.At Police Credit Union you don't just work with us, you learn with us and grow with us.About the roleAs an Insurance Consultant, you'll proudly provide a customer experience that is second to none to our Members in our Contact Centre.Your role will be to...
-
Banking Consultant
vor 3 Monaten
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Banking Consultant - NorthamDepartment: AR Branch NetworkDivision: Australia RetailLocation: NorthamAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleBuild a...
-
Banking Consultant
vor 2 Wochen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Banking Consultant - NorthamDepartment: AR Branch NetworkDivision: Australia RetailLocation: NorthamAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleBuild a...
-
Customer Contact Centre Consultant
vor 3 Monaten
Melbourne, Österreich Regional Express (Rex) VollzeitCustomer Contact Centre ConsultantRex is Australia's largest independent regional and domestic airline operating a fleet of 57 Saab 340 and 10 Boeing 737-800NG aircraft to 56 destinations throughout all states in Australia.In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter...
-
Contact Centre Consultant
vor 14 Stunden
Melbourne, Österreich Belgravia Leisure VollzeitContact Centre Consultant VIC, Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work cultureFlexible working location and hoursSupportive environment with loads of employee benefitsBelgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism department. The Role To provide support to...
-
Customer Contact Centre Consultant
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitREX is currently seeking suitably qualified and motivated individuals with the ability to provide the highest level of customer service to our passengers as Contact Centre Consultants located in Orange, NSW.These are temporary positions on a 12-month contract.Expressions sought for:2 x Positions varying between 20-38hrs per week.Duties and Responsibilities:...
-
Contact Centre Consultant
vor 13 Stunden
Melbourne, Österreich Belgravia Leisure VollzeitVIC, Melbourne and Remote Working Location (Work from home) Contact Centre Consultant VIC, Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre...
-
Banking Consultant, Northland Vic
vor 1 Monat
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Banking Consultant, Northland VICDepartment: AR Branch NetworkDivision: Australia RetailLocation: PrestonAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a...
-
Contact Centre Specialist
vor 14 Stunden
Melbourne, Österreich Bank VollzeitContact Centre Specialist As our highly valued Contact Centre Specialist based in South Yarra, you will be the first point of contact for all inbound calls from customers and be responsible for delivering an exceptional customer service experience.This is a key role in the support we provide to our customers and great opportunity to learn about banking and...
-
Banking Consultant, Wantirna Vic
vor 4 Wochen
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitSelect how often (in days) to receive an alert:Department: AR Branch NetworkDivision: Australia RetailLocation: WantirnaAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Build a rewarding career in an innovative, fast-paced,...
-
Police Credit Union Ltd | Insurance Consultant
vor 13 Stunden
Melbourne, Österreich Buscojobs VollzeitAdd expected salary to your profile for insightsA role you'll love, with the sweet perks you crave. At Police Credit Union, you don't just work with us, you learn with us and grow with us.About the role As an Insurance Consultant, you'll proudly provide a customer experience that is second to none to our Members in our Contact Centre.Your role will be to...
-
Banking Consultant, Prahran Vic
vor 14 Stunden
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitDepartment: AR Branch NetworkDivision: Australia RetailAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting...
