Customer Contact Centre Consultant
vor 2 Monaten
Customer Contact Centre ConsultantRex is Australia's largest independent regional and domestic airline operating a fleet of 57 Saab 340 and 10 Boeing 737-800NG aircraft to 56 destinations throughout all states in Australia.
In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator) and the two pilot academies, Australian Airline Pilot Academy in Wagga Wagga and Ballarat.
REX is currently seeking suitably qualified and motivated individuals with the ability to provide the highest level of customer service to our passengers as Contact Centre Consultants located in Orange, NSW.
These are temporary positions on a 12-month contract.
Expressions sought for:
5 x Positions varying between 20-38hrs per week.
Duties and Responsibilities: Handle all incoming calls politely, efficiently and professionallyInbound reservation salesReservation and Ticketing functionsAnswer general customer enquiriesSupport travel agents and Rex airport locationsSupport Internet CustomersAssist Administration support duties -CA cases, call stats data entry, assistance in BSP refunds.Assist with Queensland Support in live-check-in and freight.Essential Selection Criteria: Prior experience in customer service, preferably within a call centre environmentExcellent communication skillsProfessional phone mannerGood computer skillsA positive, enthusiastic attitude and the willingness to work as a part of a teamMust be able to work shift and a rotating roster to accommodate the call centre operating hoursConditions: Successful applicants will be given full training and paid as per the Regional Express Airline Services Collective Agreement 2022-2025, Level 2A.
To Apply: Please apply via the 'apply now' button below.
#J-18808-Ljbffr
-
Contact Centre Consultant
vor 1 Monat
Melbourne, Österreich Belgravia Leisure VollzeitVIC, Abbotsford 3067 Contact Centre Consultant VIC, Abbotsford 3067 Looking for flexibility in your role with a modern office and great public transport access?Are you a great problem-solver?Do you love providing great customer experiences for a wide range of people?Do you have a great phone manner and 'smile in your voice'?Part-time opportunities...
-
Insurance Consultant
vor 4 Wochen
Melbourne, Österreich Police Credit Union Ltd VollzeitAdd expected salary to your profile for insightsA role you'll love, with the sweet perks you crave.At Police Credit Union you don't just work with us, you learn with us and grow with us.About the roleAs an Insurance Consultant, you'll proudly provide a customer experience that is second to none to our Members in our Contact Centre.Your role will be to...
-
Contact Centre Consultant
vor 1 Monat
Melbourne, Österreich Southern Metropolitan Cemeteries Trust VollzeitAbout Us We create extraordinary experiences, we create memories, we take care of our shared heritage.This means careers where we have to innovate and always push for better.This is a world where we bring together our love for the natural environment and our care for one another.This is where you'll discover something new, every day.As part of our Customer...
-
Contact Centre Officer
Vor 7 Tagen
Melbourne, Österreich Telstra Health Pty VollzeitWe are currently recruiting several Contact Centre Operator roles to provide world-class customer service for participants and healthcare professionals that contact the National Cancer Screening Register.At Telstra Health, we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing...
-
Contact Centre Team Leader
vor 2 Monaten
Melbourne, Österreich Study Select VollzeitHow to Become a Contact Centre Team Leader in Australia: careers in CommunicationsDefinition of a Contact Centre Team LeaderThe role of a Contact Centre Team Leader is both dynamic and rewarding, serving as a pivotal link between the management and the frontline staff in a contact centre environment.This position is designed for individuals who thrive in...
-
Contact Centre Officer
vor 1 Woche
Melbourne, Österreich Telstra-Health VollzeitWe are currently recruiting several Contact Centre Operator roles to provide world class customer service for participants and healthcare professionals that contact the National Cancer Screening Register.At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing...
-
Contact Centre Team Leader
vor 4 Wochen
Melbourne, Österreich Coursefinder Australia Pty Ltd VollzeitHow to Become a Contact Centre Team Leader: Australian Careers in CommunicationsThe role of a Contact Centre Team Leader is both dynamic and rewarding, serving as a pivotal link between the management and the frontline staff in a contact centre environment.These leaders are responsible for overseeing a team of customer service representatives, ensuring that...
-
Customer Service Officer
vor 2 Monaten
Melbourne, Österreich Royal Children’S Hospital (Rch) VollzeitThe Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive".RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation.RCH has cared for the children and young people of Victoria...
-
Contact Centre Manager
vor 1 Monat
Melbourne, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp.Location: Melbourne, Hobart, Adelaide or PerthThe purpose of the role is to achieve profitable growth of the Shannons brand through management of multi-channel interactions, leading teams in hybrid work environments across multiple sites.Success will be achieved through delivering on our core...
-
Contact Centre Manager
vor 1 Monat
Melbourne, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp.Location: Melbourne, Hobart, Adelaide or PerthThe purpose of the role is to achieve profitable growth of the Shannons brand through management of multi-channel interactions, leading teams in hybrid work environments across multiple sites.Success will be achieved through delivering on our core...
-
Contact Centre Manager
vor 1 Monat
Melbourne, Österreich Suncorp VollzeitAttractive salary + bonus + great benefitsThe purpose of the role is to achieve profitable growth of the Shannons brand through management of multi-channel interactions, leading teams in hybrid work environments across multiple sites.Success will be achieved through delivering on our core objectives of Customer Obsession, Performance Edge and Risk...
-
Armidale - Team Manager Contact Centre
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitRegional Australia Bank is looking for an experienced leader to join our Contact Centre as Team Manager.This key role offers an exciting opportunity to contribute to a high-performing team and drive exceptional customer service.Who We're Looking For: We're seeking a motivated, customer-focused leader with experience, ideally within banking or financial...
-
Melbourne, Österreich Chameleon Customer Contact VollzeitRetail & Event Promotions Team | Firefighters, Guide Dogs, Select & SwitchFull time$31-$32/hr to $43-$45/hr Mon to Sun | $87.5k OTECCC Retail & Event Promotions Teams are BACK in VIC!!! BIGGER THAN EVER!…our campaigns are EXPANDING at a record-rate, with vacancies all over Melbourne; currently recruiting for:Guide Dogs (retail kiosks /...
-
Customer Service Consultant
vor 1 Monat
Melbourne, Österreich Fuse Recruitment VollzeitWe're currently looking for customer-focused and dedicated Customer Service Consultants to join our client in the Insurance sector. In this role, you will be the first point of contact for customers and will ensure a positive experience for customers.This is a full-time role, with rotational shifts between the hours of 6am – 6pm. Shifts will be rostered...
-
Police Credit Union Ltd | Insurance Consultant
vor 3 Wochen
Melbourne, Österreich Buscojobs VollzeitAdd expected salary to your profile for insightsA role you'll love, with the sweet perks you crave. At Police Credit Union you don't just work with us, you learn with us and grow with us.About the role As an Insurance Consultant, you'll proudly provide a customer experience that is second to none to our Members in our Contact Centre.Your role will be to...
-
North Service Centre Consultant
vor 3 Wochen
Melbourne, Österreich AMP VollzeitThis is a North Service Centre Consultant role with one of the leading companies in AU right now 🔥 -- AMP -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at AMP 🧐🧐## Job Description If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a...
-
Suncorp | Contact Centre Manager | Melbourne
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitTake the next step.Be part of something bigger at Suncorp.Location: Melbourne, Hobart, Adelaide or Perth The purpose of the role is to achieve profitable growth of the Shannons brand through management of multi-channel interactions, leading teams in hybrid work environments across multiple sites.Success will be achieved through delivering on our core...
-
Insurance Claims Contact Centre Manager
vor 2 Wochen
Melbourne, Österreich Link Group VollzeitOverviewThe role of Insurance Claims Contact Centre Claims (ICCC) Manager is to lead the Contact Centre and Teams servicing clients, members and claimants with overall responsibility for direct and indirect reports. This role is both challenging and changing continuously as you will be expected to shape the future of the centre, be committed to delivering...
-
Insurance Claims Contact Centre Manager
vor 2 Wochen
Melbourne, Österreich Link Group VollzeitOverview The role of Insurance Claims Contact Centre Claims (ICCC) Manager is to lead the Contact Centre and Teams servicing clients, members and claimants with overall responsibility for direct and indirect reports.This role is both challenging and changing continuously as you will be expected to shape the future of the centre, be committed to delivering...
-
Customer Sales Consultant
vor 1 Monat
Melbourne, Österreich Stjohnqld VollzeitSales - Inbound (Call Centre & Customer Service) St John Ambulance SA is a charity that has been supporting the wellbeing of South Australians for almost 140 years.We help tens of thousands of people across the state each year through the delivery of Event Health and Medical Services, first aid training and products, and social inclusion programs.Within...