Service Delivery Manager
Vor 2 Tagen
Newly created leadership role with a growing global organisationUtilise your trade or technical background and proven leadership capabilities.Location: Sydney | Position: Permanent | Package: rewarding package + benefitsAbout Us: Schneider's purpose is to create impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all.At Schneider we call this Life Is On.Our Mission is to be the trusted partner in Sustainability and Efficiency.The OpportunityOur Services team are currently seeking an experienced Service Delivery Manager to be based in Sydney.With a focus on Secure Power (think Uninterruptible Power Supply, Batteries, Cooling and Refrigeration), you will oversee a passionate team of specialist Service Representatives within our New South Wales region.You will support a growing portfolio across a Customer base that is calling for our expertise.This exciting new career opportunity will see you:Utilising your skills and experience to lead a team of Field Service professionals across our growing New South Wales operations.Managing team performance, development and ensuring that resources are utilised in a way that enhances delivery as you utilise Schneider tools and adhere to set processes.Frequently interacting with our Customers, focusing on account management and the development of new business opportunities within a market that is full of opportunity.Collaborating with a variety of key stakeholders to drive Customer outcomes and ensure ongoing growth and success across a variety of emerging markets.Playing a key technical role and acting as a role model when it comes to best practice across; systems, internal processes and the utilisation of tools that support a digitally focused organisation.Providing regular reporting and insights in relation to; project status, business performance, financials and other key metrics.Contributing to workforce planning, the management of Subcontractor resources, involvement in special projects and leading other proactive business improvement initiatives.Travel across the Sydney area, regional New Wales and interstate if required.Our ideal candidate will possess:Relevant tertiary qualifications (Electrical or similar Technical Trade) coupled with proven experience in a similar leadership position.Proven leadership capabilities and experienced in managing technical resources (Services, Maintenance etc.
).Proven project management skills and a successful operations background (technical projects and related Customers).Intermediate IT skills, with previous experience in analysing data to shape decisions.Well-developed problem-solving abilities with a proven ability to navigate complex challenges.Positive leadership attributes that support our Values and a role model when it comes to HSE.Those with additional qualifications (Project Management, Engineering etc.)
will be viewed favourably.All applications will be reviewed in January 2025.
Applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview.Benefits of Working for Schneider Electric:Competitive salary package.Access to our employee share plan and salary continuance insurance.Flexible work environment with opportunities to work remotely, on-site at customer locations or in our SMART Macquarie Park office facility.Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts through our employee rewards schemes.Continuous training on Schneider products.Exposure to a market leader in sustainability and automation.Global support at your fingertips.Working in a well-balanced team and inclusive environment.Start 2025 in an exciting new senior role with a truly global organisation.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply todaySchneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.#J-18808-Ljbffr
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