General Manager, Resolution
vor 4 Wochen
Full time
The role
As the General Manager Resolution, you are responsible for shaping and delivering APRA's strategy, policy, and practices with respect to recovery and resolution of financial institutions across each of the Banking, Insurance, and Superannuation industries.
You will come with significant leadership capability in connecting and collaborating with key stakeholders, leading transformational change, and building relevant capability within the team and externally, in accordance with APRA's objectives.
The team
The role is a member of the APRA Senior Leadership Team (SLT) and the Policy & Advice (PAD) Executive team, reporting to the Executive Director.
The PAD division is responsible for developing, maintaining, and interpreting APRA's prudential framework and providing advice, support, and approvals with respect to matters across all APRA Divisions.
The specialist areas within PAD are Advice & Approvals, Legal Services, Licensing, Policy Development, and Resolution.
Key responsibilities People leadership: Lead a team of professionals to deliver high-quality outcomes, fostering an inclusive environment that creates a sense of belonging and trust, and allows people to actively contribute and reach their full potential.Strategic management: Contribute to the development and implementation of business plans for the Division to ensure they support APRA's strategic, business, and operational objectives and priorities.Process: Lead and support the development and implementation of prudential regulation systems and procedures that are targeted at identifying and resolving issues at an early stage.Resolution infrastructure and capability: Lead the team to develop appropriate prudential frameworks for APRA's crisis management responsibilities.
Improve APRA's framework, procedures, and processes for responding to the failure or near-failure of one or more financial institutions, including through crisis management simulation exercises.Quality resolution outcomes: Participate as a member of relevant governance forums at senior and working group levels to promote quality decision-making and matter management of escalated entities and issues.Financial Claims Scheme (FCS): Maintain and enhance APRA's ability to enact the FCS effectively when required.
Lead the team to develop APRA and industry readiness, application, and public awareness of the FCS.Operational management: Provide expert level recovery and resolution advice.
The Resolution team operates as subject matter experts and sources of expertise on entity preparedness, escalation, and crisis management of issues as needed.Financial management & resourcing: Manage the operation of the Resolution team within agreed budgetary constraints and devise resourcing strategies to address evolving needs.About you Relevant experience in managing complex financial and operational workouts across diverse stakeholder groups gained in a professional capacity (e.g., insolvency, legal).An understanding of critical financial infrastructure and its role in the system to identify points of contagion in workout scenarios.Strong skills in identifying and analysing systemic risks and evaluating the impact of different workout scenarios for entities and the wider financial system.Hands-on experience in designing, assessing, or implementing workout or resolution plans.Familiarity with stress testing and scenario analysis methodologies related to workout or resolution matters.Strong leadership and management capabilities.Experience in the financial services sector in a senior leadership capacity.Strong personal integrity and an intuitive understanding of reasonable business practices.Professional qualifications in a relevant field or equivalent experience.To work with us, you need to be an Australian citizen with eligibility to gain a Negative Vetting Level 1 Security clearance.
About APRA
The Australian Prudential Regulation Authority (APRA) is the prudential regulator of the financial services industry, overseeing banks, credit unions, building societies, and more.
APRA supervises institutions holding $6 trillion in assets for Australian depositors, policyholders, and superannuation fund members.
APRA is committed to providing an inclusive workplace where everyone belongs, feels valued, and respected.
We aspire to attract and foster diversity of background, thought, and experience.
APRA provides ongoing studies support, structured training programs, and excellent career progression opportunities within a highly professional environment.
APRA is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability status.
#J-18808-Ljbffr
-
General Manager, Resolution
vor 1 Monat
Brisbane, Österreich Australian Prudential Regulation Authority VollzeitFull timeThe roleAs the General Manager Resolution, you are responsible for shaping and delivering APRA's strategy, policy, and practices with respect to recovery and resolution of financial institutions across each of the Banking, Insurance, and Superannuation industries.You will come with significant leadership capability in connecting and collaborating...
-
Brisbane, Österreich Tideri Jobbörse VollzeitFull time The roleAs the General Manager Resolution, you are responsible for shaping and delivering APRA's strategy, policy, and practices with respect to recovery and resolution of financial institutions across each of the Banking, Insurance, and Superannuation industries.You will come with significant leadership capability in connecting and collaborating...
-
Claims Dispute Resolution Manager
vor 1 Monat
Brisbane, Österreich Nti Ltd VollzeitCompetitive annual salary + generous annual bonusAs the Internal Dispute Resolution (IDR) Manager, you will be responsible for investigating and resolving disputes regarding claims decisions, ensuring an impartial and fair approach.You will ensure customer disputes are managed professionally and fairly, aligning with regulatory standards and enhancing...
-
Claims Dispute Resolution Manager
vor 1 Monat
Brisbane, Österreich Nti Limited VollzeitCompetitive annual salary + generous annual bonusAs the Internal Dispute Resolution (IDR) Manager, you will be responsible for investigating and resolving disputes regarding claims decisions, ensuring an impartial and fair approach.You will ensure customer disputes are managed professionally and fairly, aligning with regulatory standards and enhancing...
-
Brisbane, Österreich Tideri Jobbörse VollzeitCompetitive annual salary + generous annual bonus As the Internal Dispute Resolution (IDR) Manager, you will be responsible for investigating and resolving disputes regarding claims decisions, ensuring an impartial and fair approach.You will ensure customer disputes are managed professionally and fairly, aligning with regulatory standards and enhancing...
-
Operations Manager
vor 2 Monaten
Brisbane, Österreich Auto & General VollzeitReporting to the General Manager, you will be responsible for the end-to-end Customer Service and Claims operations.You will also play an important role in supporting system and process improvements to drive productivity and efficiency.By nature, you will be a strong leader with a focus on process and system improvement.Your leadership skills will engage...
-
Brisbane, Österreich Tideri Jobbörse VollzeitCompetitive annual salary + generous annual bonus As the Internal Dispute Resolution (IDR) Manager, you will be responsible for investigating and resolving disputes regarding claims decisions, ensuring an impartial and fair approach.You will ensure customer disputes are managed professionally and fairly, aligning with regulatory standards and enhancing...
-
Property Manager
vor 2 Monaten
Brisbane, Österreich Auto & General VollzeitAdd expected salary to your profile for insights.Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin...
-
Property Manager
vor 1 Monat
Brisbane, Österreich Auto & General VollzeitAdd expected salary to your profile for insightsAuto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin...
-
Property Manager
vor 1 Monat
Brisbane, Österreich Auto & General VollzeitAdd expected salary to your profile for insightsAuto & General (A&G) is the fastest growing major Motor and Home insurer in Australia.We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin...
-
Project Reporting Manager
vor 1 Monat
Brisbane, Österreich Auto & General VollzeitFull timeAdd expected salary to your profile for insightsAuto & General (A&G) is the fastest growing insurance business, providing general insurance solutions to all Australians since 2000.Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance...
-
Property Manager
vor 2 Monaten
Brisbane, Österreich Auto & General VollzeitAdd expected salary to your profile for insights.Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia.We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin...
-
Project Reporting Manager
vor 1 Monat
Brisbane, Österreich Auto & General VollzeitFull timeAdd expected salary to your profile for insightsAuto & General (A&G) is the fastest growing insurance business, providing general insurance solutions to all Australians since 2000.Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance...
-
Senior Dispute Resolution Officer
Vor 4 Tagen
Brisbane, Österreich Suncorp VollzeitTake the next step. Be part of something bigger at Suncorp.Leverage your previous legal, dispute resolution and/or insurance experience to achieve meaningful outcomes for our business and customersOngoing professional development is encouraged and work/life balance is promoted.Permanent full-time opportunity available in BrisbaneWe are looking for passionate...
-
Senior Dispute Resolution Officer
Vor 4 Tagen
Brisbane, Österreich Suncorp VollzeitTake the next step.Be part of something bigger at Suncorp.Leverage your previous legal, dispute resolution and/or insurance experience to achieve meaningful outcomes for our business and customersOngoing professional development is encouraged and work/life balance is promoted.Permanent full-time opportunity available in BrisbaneWe are looking for passionate...
-
Senior Dispute Resolution Officer
vor 7 Stunden
Brisbane, Österreich Suncorp VollzeitTake the next step.Be part of something bigger at Suncorp.Leverage your previous legal, dispute resolution and/or insurance experience to achieve meaningful outcomes for our business and customersOngoing professional development is encouraged and work/life balance is promoted.Permanent full-time opportunity available in BrisbaneWe are looking for passionate...
-
Pricing Manager Lifestyle
vor 3 Minuten
Brisbane, Österreich Auto & General Holdings VollzeitLead pricing strategy for Lifestyle products (motorcycle, travel, pet).Shape algorithms, manage data, and build team capability for success!The roleThe purpose of the Pricing Manager - Lifestyle role will be to lead the end-to-end pricing of the company's Lifestyle products (motorcycle, travel, pet, etc).This includes building technical capability, managing...
-
A05 Dispute Resolution Officer
vor 52 Minuten
Brisbane, Österreich Robert Walters Australia VollzeitOur client is seeking a Dispute Resolution Officer to join their dedicated team.This role offers an exciting opportunity to contribute to the promotion and protection of human rights in Queensland.You will be part of a team that provides expert dispute resolution services, supports policy development, and contributes to public understanding of human rights...
-
Digital Optimisation Manager
Vor 2 Tagen
Brisbane, Österreich Auto & General VollzeitAdd expected salary to your profile for insightsIn this role, you'll lead our ambitious A/B testing program, focused on optimising digital journeys for various insurance products.Your aim: boost conversion rates, revenue, and efficiency while prioritising customer experience.As the A/B testing champion, you'll collaborate closely with product owners,...
-
External Dispute Resolution Officer
vor 2 Wochen
Brisbane, Österreich Allianz Popular Sl. VollzeitAs an External Dispute Resolution Officer, you will play a crucial role in managing and resolving disputes by balancing commercial, regulatory, and reputational impacts through every decision, ensuring optimal outcomes for all parties involved.Your expertise will be vital in maintaining our commitment to fairness and compliance while safeguarding the...
