Buscojobs | Salesforce, Inc. | Director

Vor 2 Tagen

Central Coast, Österreich Tideri Jobbörse Vollzeit

Director, LLM Operations - Generative AI
Location: Remote - Office Flexible (Indiana - Indianapolis, Illinois - Chicago, Washington - Seattle, Washington - Bellevue, Georgia - Atlanta)
Job Type: Full Time
Posted: 7 Days Ago
Job Requisition ID: JR271642
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Your Impact
Lead a team of high performing Program Managers with the goal of increasing Generative AI answer quality.
Develop and implement testing and evaluation strategies across multiple teams and organization.
Influence the testing and evaluations framework for all of Salesforce Customer Success Group and other stakeholder organizations.
Maintain and enhance production relationships and influence team roadmaps where needed.
Maintain and develop an Evaluations Roadmap including schedule of resources and delivery, and project prioritization against available capacity.
Support and enhance the evaluation framework and model for both proactive model testing and improvements, as well as reactive customer session evaluations.
Build and support data storytelling motions that help provide clarity to the Evaluations Program and its impact on Salesforce business outcomes.
Required Skills
Proven experience with Generative AI Technology and an understanding of Generative AI functionality principles.
Proven experience with program or product management functions.
Proven experience leading a high performing team and delivering business outcomes.
Executive presence, and experience telling highly complex technology and data stories to a wide range of audiences at different technical levels.
Preferred:
Experience and knowledge of Data Cloud or Data Grounding for Generative AI.
Experience managing content repositories or knowledge bases.
Experience in Prompt Engineering and Implementation.
Our Investment In You:
World-class enablement and on-demand training - check out Trailhead.com for a sneak peek
Exposure to executive thought leaders with a passion for living our values.
Clear path to promotion with accelerated leadership development programs.
Weekly 1:1 coaching with your leadership.
Fast Ramp mentorship program.
Week-long product bootcamp.
Sandler Sales Training.
Volunteer Opportunities
Have you heard of our 1:1:1 model, focused on giving back to the community?
The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation.

Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world.
Each of us has a responsibility to drive Equality in our communities and workplaces.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $174,800 to $253,600.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

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