Accor Hotels | Night Auditor
Vor 2 Tagen
Description de l'entreprise
Ouvert en 2019, notre hôtel 4* de la marque MGallery du groupe Accor se compose de 65 chambres et suites, d'un bar restaurant bistronomique, de 7 Salles de réunions, d'un Spa et d'une piscine extérieure.
Marque haut de gamme du Groupe Accor, chaque adresse MGallery dispose d'une histoire unique, inspirée du lieu qui les accueille.
C'est une collection de boutique-hôtels dédiée aux amoureux de la vie, de la littérature et de la culture.
Chaque hôtel ouvre la porte à un autre monde : une époque révolue, un sanctuaire caché ou encore un paysage naturel d'exception.
Au sein du Domaine des Vanneaux, nous avons la chance de travailler dans un cadre somptueux, au cœur de la nature, mais notre différenciation passe avant tout par le talent et la passion de nos équipes.
Nous rejoindre, c'est aussi rejoindre une deuxième famille qui prône six valeurs: l'Excellence , l'Empathie, la Bienveillance, la Sincérité, le Respect.
Tout au long de votre parcours de développement au sein de notre Domaine vous serez porté par l'Esprit d'équipe qui est notre dernière valeur.
Si vous vous reconnaissez dans cette philosophie et voulez faire vivre à vos clients des expériences inoubliables au sein du domaine, adressez-nous votre candidature à
L'équipe de la réception est le point d'entrée de l'ensemble des clients (affaires et loisirs).
Rejoignez-nous pour assurer une qualité de service et d'accueil auprès de notre clientèle et ce, tout au long de leur séjour.
Au cœur de l'organisation de l'ensemble des services de l'hôtel.
Description du poste
Vous avez le sens du service, de l'accueil?
Vous apprécié travailler en totale autonomie?
Vous êtes peut-être notre futur talent
En tant que Night auditor, vous serez amené à:
Assurer et veiller à la bonne prise en charge du client Assurer les check-in et check-out des clients (groupe et individuel) Optimiser les ventes de l'hôtel en termes d'occupation et de chiffre d'affaires Contrôler la facturation client Assurer la facturation et l'encaissement des prestations destinées à la clientèle (débit des cartes VCC, Débiteurs divers etc.)
Effectuer la clôture journalière sur le PMS après la fermeture du restaurant Effectuer les rondes Assurer la propreté et l'agencement du lobby ainsi que des terrasses Envoyer le rapport night à la fin du shift à la direction avec les différents documents demandés Répondre aux messages sur les extranets Booking et Expedia Répondre aux besoins et demandes du client Garantir la sécurité des biens et des personnes Travail de nuit en autonomie.
Qualifications
De formation en hôtellerie-restauration (souhaité), vous possédez une expérience d'un an minimum à un poste similaire Vous maîtriser les outils informatiques (Word, Powerpoint) ainsi que le PMS FOLS (si possible) Vous avez un anglais courant, une deuxième langue est un plus Vous êtes rigoureux, ponctuel et vous avez le sens du service et de l'accueil #J-18808-Ljbffr
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