Optimisation Lead/Analyst

vor 1 Monat


Brisbane, Österreich Randstad Vollzeit

Are you passionate about transforming processes, leveraging technology, and fostering collaboration to deliver impactful business outcomes? Our client is looking for a skilled Optimisation Lead to drive efficiency and innovation within their client's claims operations.
Your Role:As the Optimisation Analyst/Lead, you'll play a pivotal role in improving the efficiency, accuracy, and outcomes of claims processes. You will:
Analyse Claims Processes: Identify bottlenecks, inefficiencies, and areas for improvement, driving enhanced operational outcomes.
Develop and Implement Optimisation Strategies: Work with stakeholders to identify automation opportunities, implement digital solutions, and leverage technology to enhance processes and reduce costs.
Monitor Performance: Develop performance metrics and tracking systems to measure the success of optimisation initiatives.
Engage Stakeholders: Build strong relationships with managers, leaders, and consultants to ensure smooth implementation, effective communication, and alignment across departments.
Lead Training and Change Management: Prepare teams to adopt new processes, systems, and tools by leading change management efforts and providing training.
Utilise Data Insights: Conduct data analysis to inform decision-making, provide actionable insights, and track the embedment of initiatives.
Inspire Leadership: Foster a culture of collaboration, continuous improvement, and excellence within the team.

About You:We're seeking someone with:
Proven experience in process optimisation (preferred).
A strong understanding of legislative, regulatory, and compliance obligations within the motor claims industry (advantageous).
Exceptional analytical, problem-solving, and decision-making abilities.
Outstanding communication and interpersonal skills, capable of liaising and influencing various stakeholders.
High-level conceptual thinking with an aptitude for developing innovative solutions.
Demonstrated project management experience, with the ability to deliver results within agreed timeframes.

What We Offer:A dynamic, collaborative work environment where your expertise will shape impactful business changes.
Opportunities to work on challenging, high-value optimisation projects.
A chance to lead initiatives that leverage the latest in technology and automation.

If you're ready to take on a leadership role that challenges you to innovate and inspire APPLY NOW - ******
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
claims, optimisation strategies, optimisation lead, stakeholder engagement, data insights, leadership etc.
qualifications
Relevant qualification

education
Bachelor Degree



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