Database Assistant
Vor 3 Tagen
Database Assistant Employment Type: Full Time (35 hours per week) Duration: Continuing Remuneration: Level 4 $78,584 - $82,897 (depending on experience) + 17% super + leave loading Location: Kensington, NSW About UNSW: UNSW isn't like other places you've worked.
Yes, we're a large organisation with a diverse and talented community; a community doing extraordinary things.
Together, we are driven to be thoughtful, practical, and purposeful in all we do.
Taking this combined approach is what makes our work matter.
It's the reason we're one of the top 20 universities in the world and a member of Australia's prestigious Group of Eight.
If you want a career where you can thrive, be challenged and do meaningful work, you're in the right place.
Why your Role Matters: The UNSW Division of Societal Impact, Equity and Engagement (DSIEE) leads UNSW's efforts to make a positive and lasting impact on society, promoting equity and social justice, and driving engagement activities which enhance UNSW's reputation as a key contributor to society through its research, teaching, and community engagement.
The Database Assistant role encompasses all aspects of database entry, raw data reporting and documentation, and is responsible for providing assistance and support to the Division of External Engagement through the use of the database management CRM.
The Database Assistant will report to the Business Intelligence Manager and has no reports.
Responsibilities: Support the Business Intelligence Manager to ensure all information contained in the Division of External Engagement CRM database is accurate, consistent and up to date.
Provide high levels of customer service and support to Division of External Engagement staff and to CRM users by providing queries, exports and reports.
Support all end users using the database team's support ticketing system.
Create and maintain up to date documentation for internal teams use and how to guides and manuals.
Provide assistance with data entry for a variety of projects and tasks.
Actively contribute to the ongoing improvement of the Division's systems and processes Work effectively individually or as part of a team in a fast-paced environment Solve problems by applying knowledge and understanding of a range of procedures and policies Skills and Experience: Relevant tertiary qualifications and experience working with Blackbaud Raisers Edge or similar CRM databases.
Experience with Python and SQL will be advantageous Excellent written and verbal skills and a high level of attention to detail.
Experience working in a support services team.
Accurate and efficient data entry skills and experience.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW Benefits and Culture: People are at the core of everything we do.
We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include: Flexible working options.
Career development opportunities.
17% Superannuation contributions and additional leave loading payments.
Additional 3 days of leave over Christmas period.
Discounts and entitlements (retail, education, fitness).
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits How to Apply: Submit your CV & a succinct one-page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm, 20th January 2025 Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Contact: Amy Denney ****** - Talent Acquisition Team Please apply directly through the website, applications sent to the contact above will not be accepted.
UNSW is committed to equity diversity and inclusion.
Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
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