Service Specialist

vor 1 Monat

Sydney, Österreich Efinancialcareers Ltd. Vollzeit

Service Specialist - Application HealthJob No: 673758Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBDPermanent Full TimeITPay Band 5Brisbane (preferred) OR Sydney Unique opportunity to join a leading Insurer using the Momentum delivery model"Hands-off" Tech role utilising your tech expertise and stakeholder management skillsCollaborative and supportive team environment, hybrid working - 60% WFHWe're never just satisfied with how things are - because we know how things could be.
And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.Welcome to a place where you can chase real progress and drive real change.
And that includes your own career.
Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable.
In return, you'll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.About the role:The Service Specialist in the Application Health and Operations Support Run Team is a critical role responsible for governance and ensuring that our IT Outsourcing partners maintain Suncorp's platforms that support health monitoring, alerting and logging for systems both on-premise and the cloud.
You will provide critical support, advice, oversight and technical leadership as Suncorp undergoes a transformation of platforms and increased cloud adoption.You will have a technical background (Splunk, Dynatrace) but have also had experience working with IT partners/vendors.
This role will utilise both your technical knowhow and communications skills, in order to ensure our partners are delivering what is required.As Suncorp moves to the new Momentum delivery model, this is a fantastic opportunity for someone with a passion for Application Health, to join one of Australia's leading Insurance companies with an outstanding reputation for developing their employees.What you'll do:Manage and maintain various monitoring and performance testing platforms, including Splunk, Dynatrace, FireScope, Synthetic Transaction Monitoring and an in-house monitoring portal;Oversee work delivered by IT Partners to deliver best in class service and ensure alignment to SLA's and Suncorp's ITSM process, goals and timelines through Governance, Reporting and Continuous Service Improvement.Create and maintain relevant documentation including Standard Operating Procedures for all platforms and processes;Highlight technology incident trends for root cause investigation;Contribute to the development and maintenance of disaster recovery and availability plans;Ensure compliance to corporate and TDL governance standards and escalate potential breaches to the Service Delivery Manager;Adhere to Change Management processes and identify opportunities for automation;Engage and understand customers' needs to reduce hand offs and improve products and services;Assist in creating technology roadmaps and a pipeline of work aligned to it;What you'll bring:Minimum of 3 years' experience in IT Operations in a large complex organisation including experience in maintaining and/or supporting an enterprise IT environmentHigh level of skill and experience in Splunk and Dynatrace (ESSENTIAL)Knowledge of the following is desirable:FirescopeMonitoring portalsPerformance TestingSynthetic Transaction MonitoringExperience in working within ITIL based change management parameters.Previous experience working with IT Suppliers/VendorsStrong attention to detail, good communication skills and a team-player with a flexible mind-setWhat we can offer you:Discounts and offers on a range of retail favourite stores as well as insurance products.A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.Invest in your brighter future with ongoing study support and career development programs.Give back to our communities with payroll giving, donation matching and paid volunteer leave.Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.To apply please click the apply link.About Suncorp:We're proud to be a part of the Suncorp family alongside some of Australia's most trusted and diverse names in insurance.
Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day.
That comes with all kinds of exciting opportunities for you to grow your own career.
Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.For over 100 years Suncorp has been driven by our guiding Purpose - to build futures and protect what matters.
To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves.
With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities.
We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.At Suncorp we are flexible in the way we approach our work, and we are open to supporting you to achieve your work goals even if that means your work week doesn't look the same as others.At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, contact for a confidential conversation.#J-18808-Ljbffr

  • Internal Medicine Specialist

    vor 4 Wochen

    Sydney, Österreich Small Animal Specialist Hospital (Sash) Vollzeit

    Brand new hospital located in the heart of Sydney City, Australia.Collaborate with a dedicated team of Medical Specialists and Nurses.Join a growing network of over 16 Internal Medicine Specialists.With everything happening globally, now is the perfect time to relocate to beautiful Australia.The Small Animal Specialist Hospital (SASH) has 5 hospitals across...

  • Veterinary Medicine Specialist Training Opportunity

    vor 2 Wochen

    Sydney, Österreich Small Animal Specialist Hospital (Sash) Vollzeit

    Veterinary Medicine Specialist Training Opportunity - Parramatta - Small Animal Specialist Hospital (Sash)2 weeks agoFull timeDescriptionAbout SASHSmall Animal Specialist Hospital (SASH) is a renowned veterinary institution dedicated to delivering exceptional care and services to our patients and their families.Our team of experienced specialists is...

  • Veterinary Critical Care Specialist

    vor 4 Wochen

    Sydney, Österreich Small Animal Specialist Hospital (Sash) Vollzeit

    About the Role We are seeking a highly skilled and motivated Emergency & Critical Care Nurse to join our dynamic team at Small Animal Specialist Hospital (Sash).As a critical care nurse, you will play a vital role in providing exceptional patient care and contributing to the delivery of high-quality veterinary services.Key Responsibilities Provide...

  • Veterinary Critical Care Specialist

    vor 3 Wochen

    Sydney, Österreich Small Animal Specialist Hospital (Sash) Vollzeit

    About the Role We are seeking a highly skilled and motivated Emergency & Critical Care Nurse to join our dynamic team at Small Animal Specialist Hospital (Sash).As a critical care nurse, you will play a vital role in providing exceptional patient care and contributing to the delivery of high-quality veterinary services.Key Responsibilities Provide...

  • Visiting Medical Officer

    vor 3 Monaten

    Sydney, Österreich Puroclean Certified Restoration Specialist Of Auburn Vollzeit

    ```htmlThe PositionWe are currently on the lookout for a Part Time - 0.6FTE / Sessional Staff Specialist or VMO Psychiatrist for a permanent vacancy in Orange, New South Wales.The position is a mix of inpatient and community.You'll work with an experienced and committed multidisciplinary team who know the services well.You'll supervise care as a clinical...

  • Village Services Specialist

    vor 2 Wochen

    Sydney, Österreich Uniting Vollzeit

    Village Services Specialist Permanent, Full-Time | Sydney or Mid North Coast NSW Preferred – Lets discuss!MS Teams 1st round interviews anticipated to be held from w/c 6th & 13th January 2025 Do you excel at connecting with diverse audiences, delivering impactful presentations, and finding innovative solutions to complex challenges?Uniting is looking for a...

  • Medical Services Specialist

    vor 3 Monaten

    Sydney, Österreich Behavior Acc Services Corp Vollzeit

    Company Overview: At VIATRIS, we envision healthcare not as it is but as it should be. We act courageously and are uniquely positioned to provide stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier lives at every stage through access to high-quality trusted medicines, sustainable operations, innovative...

  • Hsp Claims Specialist

    Vor 7 Tagen

    Sydney, Österreich Barclay Specialist Care Ltd Vollzeit

    We're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Immediate StartFull-time, PermanentWetherill Park$60k to $65k + Super WOW Recruitment are looking for a Hearing Service Program Claims Officer to support our healthcare client, based 5 days p/w in their impressive offices in Wetherill Park,...

  • Customer Service Specialist

    vor 3 Monaten

    Sydney, Österreich Tideri Jobbörse Vollzeit

    * Achieve your dreams by helping others achieve theirs * We support you to grow your career, diverse and inclusive team * Together we can create brilliant customer experiences that matter We have an exciting opportunity for Customer Service Specialist who will be responsible for providing high-quality administrative and customer service support to...

  • Service Operations Specialist

    vor 2 Monaten

    Sydney, Österreich Cuscal Limited Vollzeit

    This is a Service Operations Specialist role with one of the leading companies in AU right now 🔥 -- Cuscal Limited -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Cuscal Limited 🧐🧐## **Job Description** **We are looking for a Service Operations Specialist to...

  • Service Operations Specialist

    vor 3 Monaten

    Sydney, Österreich Cuscal Limited Vollzeit

    This is a Service Operations Specialist role with one of the leading companies in AU right now 🔥 -- Cuscal Limited -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Cuscal Limited 🧐🧐## **Job Description** **We are looking for a Service Operations Specialist to...

  • Speech Language Pathologist

    vor 1 Monat

    Sydney, Österreich Educare Specialist Services Vollzeit

    Position: Speech-Language Pathologist | Paediatrics and AdultsLocation: Newcastle, Maitland & Hunter, NSWEmployment Type: Full-time or Part-timeSalary: Competitive Package with Commencement-Relocation Allowance Available Are you ready to make a meaningful impact in the lives of children, teens, and adults?Do you thrive in a collaborative, multidisciplinary...

  • Customer Service Specialist

    vor 2 Monaten

    Sydney, Österreich Kase Building Group Vollzeit

    Our culture is team orientated and we believe in integrating work and life.We value mutual trust, celebrate success, invest in professional development, and foster an enjoyable working environment that is based on collaboration and high performance.As such we aim to match the candidate to our culture not just the role.We are seeking an experienced and...

  • Customer Service Specialist

    vor 2 Monaten

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Our culture is team orientated and we believe in integrating work and life.We value mutual trust, celebrate success, invest in professional development, and foster an enjoyable working environment that is based on collaboration and high performance.As such we aim to match the candidate to our culture not just the role.We are seeking an experienced and...

  • Customer Service Specialist

    vor 5 Stunden

    Sydney, Österreich Pepper Group Limited Vollzeit

    Since 2001 we have transformed ourselves from a small company in Sydney to a 1700-strong force across Australia, Asia and Europe.We're always on the lookout for outstanding people who can keep us moving forward.So why not take the next step in your career and join an ambitious team, committed to high performance and setting people up for success.Job...

  • Market Segments

    Vor 4 Tagen

    Sydney, Österreich Citibank (Switzerland) Ag Vollzeit

    Market Segments & Services Specialist - C12 - SYDNEYApply locations: Sydney, New South Wales, AustraliaTime type: Full timePosted on: Posted TodayJob requisition id: 24817909The Market Segments & Services Specialist is a seasoned professional role.Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement...

  • Market Segments

    Vor 3 Tagen

    Sydney, Österreich Citibank (Switzerland) Ag Vollzeit

    Market Segments & Services Specialist - C12 - SYDNEYApply locations: Sydney, New South Wales, AustraliaTime type: Full timePosted on: Posted TodayJob requisition id: 24817909The Market Segments & Services Specialist is a seasoned professional role.Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement...

  • Staff Specialist Virtual Clinical Care Centre

    vor 3 Wochen

    Sydney, Österreich Ambulance Service Of Nsw Vollzeit

    Employment Type: Permanent / temporary part time opportunities availablePosition Classification: Staff SpecialistLocation: Gladesville with relocation to State Operations Centre, Sydney Olympic Park in 2025Closing Date: 12 January 2025ABOUT NSW AMBULANCE NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver...

  • Medical & Healthcare Lead

    vor 1 Monat

    Sydney, Österreich Educare Specialist Services Vollzeit

    Position: Medical and Healthcare Lead | Charlestown NSWLocation: Newcastle, NSWEmployment Type: Full-timeSalary: Competitive Package with Professional Development OpportunitiesHours: Approximately 38 hours per week, with some flexibility Are you ready to lead in a dynamic healthcare environment?Do you have a strong background in medical and healthcare...

  • Customer Service Specialist- Incident Response

    vor 2 Monaten

    Sydney, Österreich Westpac Vollzeit

    Customer Service Specialist- Incident ResponseSydney, NSW, AustraliaJob DescriptionUnique Entry Point into A Specialist Field for those with Customer Service SkillsRotating roster on a monthly basis 8am-8pmHow will I help?Our Group Protective Services (GPS) team provides trusted services to the Westpac Group to protect our people, our customers, and our...