Customer Service Manager
vor 4 Wochen
From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a distribution centre, a bakery, in-store or on the road, you're an important part of an Aussie icon at the heart of the nation.
About the roleReporting to the Store Manager, you'll have full accountability for the day-to-day running of the service department and front of store operations. With responsibility for our checkouts and customer service desk, you'll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
About you and your skillsPrevious experience working in a fast-paced customer facing environmentProven leadership experience as you'll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirementsTo maintain excellent service standards, keeping the checkout area clean and safe for our team and customersTo drive a one team culture which puts our team members health, safety and wellbeing firstTo be customer obsessed and continually seek to better understand our diverse customers to ensure we're always providing an outstanding shopping experienceTake your next step into something bigger, apply now.
With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.
We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We're happy to adjust our recruitment process to support candidates with disabilities. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email ******.
Job ID: 129159
Employment Type: Full time
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