Client Engagement Manager

vor 1 Woche


Melbourne, Österreich Nova Entertainment Vollzeit

Salary: Hands On / Broad Scope / Out of Hours on OccasionNOVA Entertainment is Australia's fastest growing audio entertainment business, creating experiences loved and shared by audiences. NOVA Entertainment owns and operates the Nova Network, the most listened to metro network in Australia, which includes Nova 96.9 Sydney, Nova 100 Melbourne, Nova 106.9 Brisbane, Nova 93.7 Perth and Nova 919 Adelaide, in addition to Australia's premium intimate live music brand, Nova's Red Room.The company's broadcast offering is complemented by a range of on-demand assets across digital, social, mobile, including the NOVA Entertainment Podcast Network, which brings together the largest stable of accessible talent in the country to create a suite of quality podcast content that connects audiences and brands.Our values are integral to who we are. We believe in creating and working in an environment that supports Unwavering Unity, Relentless Curiosity and Radical Empathy.The OpportunityWe are excited to be welcoming the newest member of the Nova family into our Melbourne Commercial Sales team as a Client Experience Manager. This is a crucial role in maintaining and enhancing relationships with Nova Clients through a variety of methods including Brand Events, Immersive Experiences and Entertainment. You will be part of a team that prides itself on delivering events and experiences that 'WOW' our clients, are aligned to our Brand Experience, and set Nova Entertainment apart as the All of Audio partner of choice in the Australian market.Key Responsibilities:Managing all operational aspects of each event (end to end) including planning, execution, supplier management, talent briefing and schedules.Ensure all timelines and budgets are successfully managed.Using platforms such as Microsoft Office, EventHub and Canva.Working closely with the Internal Commercial teams to maximise all assets and opportunities to maintain and enhance our client relationships.Manage tracking of allocated budgets, allowances, and dining allocations and establish a close working relationship with finance.Sales Administration supporting internal stakeholders.Continually work to develop client engagement strategies and lead the implementation of these changes.Proactively use Blue Sky thinking to create client experiences beyond the standard and larger scale events.Seek to deliver innovation in solutions across all aspects of your role.About you:You like people and love organising events.You are detail-oriented and take pride in ensuring seamless execution of events.You have a calm and professional approach to your work.You can work autonomously and manage your time well across multiple projects.You can confidently and quickly adapt to changes in the engagement strategy.You have a head for numbers and have the proven ability to work to a budget.Skills and Experience required for this role:Previous experience in Events Organisation or Project Management.Proven capability to manage budgets, guest lists and event logistics.A self-motivated individual that can work both autonomously and collaboratively.Skilled in Microsoft Office suite (advanced excel skills desirable) / Canva skills.Fantastic verbal and written communication skills.A cool, calm and collected demeanor.Available to work outside of standard hours for events.Why you will love working at NOVA:This is a high-profile role that will lead to personal and professional career development.Our Sales Teams are highly collaborative.Additional leave days: Anniversary & Loyalty leave, Give-back Leave, Mental Wellbeing days, Paid Parental Leave.Access to Learning and Development programs & internal opportunities.Access to health and wellbeing initiatives.Frequent staff lunches and celebrations.Dog friendly Workplace.Access to the BEST events in town.What's next?Please submit an up-to-date resume and cover letter outlining why you feel you are suitable for this role.If you are successful in being invited for an interview, we will be in contact within 5-10 working days.No Agencies.
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