Call Center Manager

Vor 4 Tagen

Gold Coast, Österreich Cob Solution - Vollzeit

Job DescriptionDevelop objectives for the call center's day-to-day activitiesConduct effective resource planning to maximize the productivity of resources (people, technology etc.
)Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.
)Assume responsibility of budgeting and tracking expensesMonitor and improve ordering, telephone handling and other proceduresEvaluate performance with key metrics (accuracy, call-waiting time etc.
)Prepare reports for different departments or upper managementJob RequirementsProven experience as call center manager or similar positionExperience in customer service is requiredKnowledge of performance evaluation and customer service metricsSolid understanding of reporting and budgeting proceduresExperience in basic financial analysis (cost-effectiveness, cost-benefit etc.
)Proficient in MS Office and call center equipment/software programsOutstanding communication and interpersonal skillsExcellent organizational and leadership skills with a problem-solving abilityPositive and patientHigh school diploma or equivalent; Higher degree in a relevant discipline will be appreciatedCertified Call Center Manager (e.g.
CCCM) or equivalent qualification is preferable #J-18808-Ljbffr

  • Finance Business Partner

    vor 4 Wochen

    Gold Coast, Österreich Future Group Vollzeit

    Finance Business Partner (Call Center Background) Join Our Team as a Finance Business Partner at Future Group!Do you have a passion for numbers and the ability to strategically influence business decisions?Future Group, a leader in translation and localisation services since 1994, invites you to become a part of our dynamic team.With a global footprint...

  • Call Centre Manager

    Vor 6 Tagen

    Gold Coast, Österreich One Power Vollzeit

    Managing and Leading Experience Call Centre TeamBase and Bonus pay structureMultiple warm inbound lead sourcesWho we ARE? One Power proves everyday Australians can make the switch to solar with an easy and affordable solution.With a legacy of thousands of installations from our offices along the East and West Coasts, One Power is a leading Australian solar...

  • Finance Manager

    vor 4 Wochen

    Gold Coast, Österreich Future Group Vollzeit

    Join Our Team as a Finance Business Partner at Future Group!Do you have a passion for numbers and the ability to strategically influence business decisions?Future Group, a leader in translation and localisation services since 1994, invites you to become a part of our dynamic team.With a global footprint across North & Latin America, Asia, Europe, and MEA, we...

  • Finance Manager

    vor 4 Wochen

    Gold Coast, Österreich Future Group Vollzeit

    Join Our Team as a Finance Business Partner at Future Group!Do you have a passion for numbers and the ability to strategically influence business decisions?Future Group, a leader in translation and localisation services since 1994, invites you to become a part of our dynamic team.With a global footprint across North & Latin America, Asia, Europe, and MEA, we...

  • Solar - Call Centre Manager

    vor 3 Monaten

    Gold Coast, Österreich Solar States Llc Vollzeit

    This post links directly to the Green Job post. Click to see the job post in a new tab. Apex Renewables - Gold Coast, QLD - We're looking for an all around leader for our call centrep> Apex Renewables is a Confidential based solar company delivering the ultimate renewable experience for their customersnlike most solar companies, Apex Renewables provides all...

  • Call Centre Manager

    vor 1 Monat

    Gold Coast, Österreich Rebuild Relief Vollzeit

    Full TimeAre You Ready to Be Part of Something You Can Be Proud Of?Join the market leader that's transforming the insurance claims industry. We're on the hunt for driven, passionate Outbound Telemarketing Sales Leader who is ready to help us build this brand-new division and grow professionally with the company.About Us:Based on the Gold Coast, we're a...

  • Call Centre Manager

    vor 4 Wochen

    Gold Coast, Österreich Rebuild Relief Vollzeit

    Full Time Are You Ready to Be Part of Something You Can Be Proud Of?Join the market leader that's transforming the insurance claims industry.We're on the hunt for driven, passionate Outbound Telemarketing Sales Leader who is ready to help us build this brand-new division and grow professionally with the company.About Us:Based on the Gold Coast, we're a...

  • Call Centre Manager

    vor 1 Monat

    Gold Coast, Österreich Tideri Jobbörse Vollzeit

    Full time Are You Ready to Be Part of Something You Can Be Proud Of?Join the market leader that's transforming the insurance claims industry.We're on the hunt for driven, passionate Outbound Telemarketing Sales Leader who is ready to help us build this brand-new division and grow professionally with the company.About Us:Based on the Gold Coast, we're a...

  • Customer Service Representative

    vor 3 Monaten

    Gold Coast, Österreich Interstate Ac Service Vollzeit

    CustomerRepresentativeWe are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Grouppartners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.Our...

  • Center Director

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Management - Universities (Education & Training) Employment Type : Full time Reports To : Regional Director of Operations, South PACRIM Department : Study Abroad Location : Sydney, Australia Who we are : CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through...

  • Project Manager

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    At Turner & Townsend we're passionate about making the difference.That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.Every day we help our major global clients deliver ambitious and highly technical projects in over 108 offices in 45 countries worldwide.Our...

  • Project Manager

    vor 4 Wochen

    Central Coast, Österreich Buscojobs Vollzeit

    This job offer is not available in your country.At Turner & Townsend we're passionate about making the difference.That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.Every day we help our major global clients deliver ambitious and highly technical projects in...

  • Project Manager

    vor 1 Monat

    Central Coast, Österreich Turner & Townsend Group Vollzeit

    At Turner & Townsend we're passionate about making the difference.That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.Every day we help our major global clients deliver ambitious and highly technical projects in over 108 offices in 45 countries worldwide.Our...

  • Technical Services Librarian

    vor 2 Monaten

    Gold Coast, Österreich Innovations Building Services Llc Vollzeit

    The Office of Minority Health Resource Center (OMHRC) is seeking a Technical Services Librarian, who will report to the Knowledge Center Manager.Principal ResponsibilitiesAssist the Knowledge Center Manager in the development and maintenance of in-house databases and the Online Public Access Catalog.Index and write abstracts for database records according to...

  • Insurance Sales Team Leader

    Vor 4 Tagen

    Gold Coast, Österreich Naos Solutions Vollzeit

    Job Description: Insurance Sales Team Leader at NAOS SolutionsA leading insurance brokerage based in the UAE is seeking an experienced Insurance Sales Team Leader to manage our call center team in Maadi Cairo.Responsibilities: Lead and motivate a team of insurance sales representatives to achieve sales targets and deliver exceptional customer service.Provide...

  • English Telesales Representative

    vor 4 Wochen

    Gold Coast, Österreich Naos Solutions Vollzeit

    NAOS CX seeks an individual motivated to join our team as an English Telesales Representative. In this role, you will make warm calls to potential customers, build relationships, and close sales.This is a fantastic opportunity for someone with excellent communication skills and a passion for sales to grow with our company. Key Responsibilities: Make warm...

  • Tipm, Data Center Network Build, Band

    vor 4 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented technical program manager to drive Data Center and Network Capacity planning in APAC.You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers.You will work with stakeholders to complete...

  • Rebuild Relief | Call Centre Manager | Gold Coast

    vor 4 Wochen

    Gold Coast, Österreich Tideri Jobbörse Vollzeit

    Full Time Are You Ready to Be Part of Something You Can Be Proud Of?Join the market leader that's transforming the insurance claims industry.We're on the hunt for driven, passionate Outbound Telemarketing Sales Leader who is ready to help us build this brand-new division and grow professionally with the company.About Us:Based on the Gold Coast, we're a...

  • Clearcompany | Senior Security Operations Center Analyst

    Vor 2 Tagen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Reports to: Manager, Security Operations Center Location: Remote Australia Compensation Range: $165,000 to $185,000 AUD base plus bonus and equity.This role may be eligible for on-call/call-in pay in addition to base pay.What We Do: Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force...

  • Senior Project Manager

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    At Turner & Townsend we're passionate about making the difference.That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.Every day we help our major global clients deliver ambitious and highly technical projects in over 108 offices in 45 countries worldwide.Our...