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Box Office Manager, Seymour Centre
vor 2 Monaten
Full time, continuing opportunity at the Seymour Centre Use your client-facing leadership experience to elevate the operation of the Seymour Centre's Box Office Base Salary from $85K + 11.5% superannuation About the opportunity Seymour Centre is the University of Sydney's multi-venue performing arts centre.
We commission, produce and present major performances within our annual curated Seymour Season, with a focus on showcasing leading Australian independent theatre companies.
We have an exciting opportunity for a Box Office Manager to make a pro-active and positive contribution to the culture and goals of the Seymour Centre's Box Office, while leading and motivating a team ensuring a positive experience for patrons and key stakeholders.
Responsibilities involve the day-to-day operation of the Box Office and leadership of a team of full-time and casual staff.
This role will oversee customer service and ticket sales, while working closely with the marketing and front of house teams.
Your key responsibilities will be to: oversee the Seymour Centre's Box Office operation and provide high-level customer service lead and manage a team of diverse full-time and casual staff, to ensure a high performing team, ensuring staffing levels are correct build and promote positive relationships, while ensuring optimum levels of sales and customer service are maintained liaise with external producers and external ticketing providers regarding ticketing requests and requirements manage the recruitment, induction and training of Box Office staff.
About you experience in a similar role using ticketing software (preferably ENTA) experience in leading, motivating and rostering a diverse team of staff knowledge of Box Office procedures, including reconciliation of daily sales demonstrated commitment to high-level customer service and making patrons, staff and key contacts and their needs a priority demonstrated experience in building effective working relationships with key stakeholders ability to work flexible hours including evenings and weekends if required.
Sponsorship / work rights for Australia Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply.
Visa sponsorship is not available for this appointment.
Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.
Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements.
If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive.
We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve.
We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+.
We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer.
Find out more about our work on diversity and inclusion.
How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Riviera Son, Recruitment Operations, by email to ****** The University of Sydney The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Applications Close Sunday 01 December 2024 11:59 PM
