Restaurant Manager

vor 2 Wochen


Melbourne, Österreich The Hotel Windsor Vollzeit

Add expected salary to your profile for insightsThe Hotel Windsor is an iconic Australian landmark, a heritage-listed 'Grand Hotel' steeped in European elegance and renowned for its timeless charm. Nestled at the prestigious 'Paris' end of Spring Street in Melbourne, we offer a unique experience where old-world sophistication meets modern-day excellence.At the heart of our hotel is One Eleven, a historic dining destination celebrated as the 'Home of Afternoon Tea.' By day, we serve à la carte breakfasts; by afternoon, we transform into a hub of elegance, presenting Melbourne's most celebrated afternoon tea experience.Our hospitality group includes premium venues such as Aru and Sunda, both hatted restaurants, the artisanal Kudo Bakery, and all-day dining brasserie, Antara. Together, we pride ourselves on delivering unforgettable guest experiences, driven by a passion for innovation, quality, and service excellence.The OpportunityWe are seeking a passionate and experienced Restaurant Manager to lead the team at One Eleven. This is an exciting opportunity to take charge of one of Melbourne's most prestigious dining venues, setting the standard for luxury and service. As a key figure in our team, you will inspire and create experiences that delight our guests.Key ResponsibilitiesLead the daily operations of One Eleven, ensuring seamless service and an exceptional guest experience.Foster relationships with guests, creating a welcoming atmosphere that turns first-time visitors into loyal regulars.Train, motivate, and mentor your team, equipping them with the skills to excel in their roles and deliver outstanding service.Manage inventory, sales, and labour costs to achieve profitability targets.Collaborate with other hotel departments to ensure a smooth and cohesive guest journey.Analyse financial reports, sales trends, and guest feedback to guide decision-making and strategy.Maintain compliance with health and safety regulations and internal company policies.What We're Looking ForAt least two years of experience as an Assistant Restaurant Manager or Restaurant Manager in a premium venue.Strong expertise in food and beverage operations, including inventory management and cost control.Good knowledge of HIGA (Hospitality Industry General Award) rules and staffing/labour management techniques.Outstanding customer service and conflict resolution skills.Exceptional communication, leadership, and problem-solving abilities.Attention to detail and a commitment to maintaining high standards.Flexibility to work evenings, weekends, and public holidays as needed.Current Responsible Service of Alcohol (RSA) certification.Experience with SevenRooms, Employment Hero and MICROS Simphony systems is advantageous but not essential.What You'll EnjoyBe part of Melbourne's most iconic Grand Hotel. Play a pivotal role in upholding its storied legacy.Career growth opportunities. Join an expanding hospitality group that values internal promotions and professional development.Prime CBD location. Enjoy the convenience of working in the heart of Melbourne, with public transport just steps away.Daily nutritious meals. Stay energised with delicious staff meals provided every shift.Exclusive venue discounts. Enjoy perks across our group, including dining experiences at Aru, Sunda, Kudo, and Antara.A culture of creativity and collaboration. Bring your ideas to life and make your mark on our team.Great work-life balance. As a day-only role focused on breakfast and afternoon tea, you'll enjoy evenings off—a rare perk in hospitalityJoin UsIf you're ready to take the next step in your hospitality career and be part of something extraordinary, we'd love to hear from you Apply now by submitting your resume and a cover letter that highlights your suitability for the role by addressing the 'What We're Looking For' section, and join our exceptional team.At The Hotel Windsor, we value the unique skills and contributions of every individual. We are committed to creating an inclusive workplace that reflects the diversity of our community. First Nations peoples, LGBTQIA+ individuals, women, and people of all backgrounds and ages are encouraged to apply.Please Note: Only short-listed candidates will be contacted for this role. Applicants must have full, permanent working rights in Australia.
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