Reflections Holiday Parks | Park Manager | Australia
vor 2 Monaten
At Reflections Holiday's, our purpose is to share nature's playground with our guests in a way that gives back to our communities and nurtures the environment.
We proudly care for 41 unique destinations, all located on iconic NSW Crown Land.
Our focus is on creating memorable experiences, not just for our guests, but also our team.
As NSW's largest holiday park operator, our unique, nature-inspired offerings really set us apart from the rest.
We are proud to be the first holiday park group to be certified as a social enterprise, so you can be assured that we do business for good.
Our profits are aligned to our purpose in four key ways – Social, Culture, Environment, and Economic.
About the Role
Copeton Waters is a stunning holiday park located by the vast, scenic waters of Lake Copeton and Copeton Dam.
Covering a total area of 900 hectares and providing guest options including roofed accommodation, 78 powered sites, 300 primitive camping sites, and endless opportunities for day visitors to explore this slice of paradise, we're looking for a Park Manager as unique and special as this awesome destination.
This is an exciting opportunity for an experienced leader that is a high performer with a strong commercial mindset to join a passionate company committed to excellence.
Key Responsibilities
Deliver Exceptional Guest Experiences : Build and maintain a welcoming environment, ensuring guest satisfaction is at the heart of everything we do.
Team Leadership and Development : Inspire, support, and manage a dedicated team, promoting a culture of growth, teamwork, and outstanding service.
Operations Management : Oversee daily park operations, maintain high standards, and ensure the park's facilities meet our guests' expectations.
Financial and Strategic Planning : Manage budgets, set goals, and work with senior leadership to shape and achieve the park's growth targets.
About You
Experience in hospitality or leisure management, ideally in remote properties, hotels, resorts, or holiday parks.
Track record of successful P&L management and achieving budgets set, with the ability to analyze financial data and make strategic decisions that drive growth.
Strong leadership skills, with the ability to motivate and empower a team.
Excellent communication and problem-solving abilities to build relationships with guests, staff, and stakeholders.
The successful candidate will:
Be willing to reside in provided accommodation on-site; Participate in on-call, after hours duties at least eight nights per fortnight; Be expected to undertake a background check; Have experience in facility management (hospitality/tourism desirable) and people management, including workforce planning; Have strong capability in stakeholder engagement, networking, and developing trusted relationships.
The Perks
In addition to a competitive salary, we are offering an annual Incentive Program, on-site accommodation, and a company vehicle.
Upon completion of relevant onboarding and training, you will have access to some amazing extra perks including:
Two free nights' accommodation; An additional week of annual leave; A generous discount on personal travel to our parks; A friends and family discount; Parental leave gap payment; Salary sacrifice and novated lease options; Excellent wellbeing initiatives including Employee Assistance Program, annual flu vaccinations, and Personal Plus Leave (which includes Birthday Leave); Activities and events that foster a sense of connection and belonging such as annual off-site conference and weekly One Team meetings; A comprehensive education and development program.
What Next?
Keen to further explore the opportunity to become a Reflections Holidays team member?
We would love to get to know you
Select 'Apply Now' to share your resume and a one-page cover letter describing how you meet our needs and we will be in touch.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.
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