Client Service Officer
vor 4 Wochen
HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB).
HUB24 is growing, and we will be looking to add several positions to our Gold Coast team. If you're interested in exploring a career within our award-winning contact centre, with plenty of room for career development and growth, then this could be the opportunity for you.
Join a professional, fun and vibrant culture where the primary responsibility is to provide exceptional service and maximise customer experience to HUB24 clients.
We are looking to fill several part-time positions Tuesday to Thursday, roughly 4 hours per day.
Please note that following 2-3 months of training, this is a hybrid position with 2 days a week in-office required. Responsibilities:Contact Centre inbound and outbound call enquiries.Provide a point of contact for clients and actively manage the client relationship, including producing welcome emails for new clients.Assist with client enquiries in line with the company's service offering and liaise with key relationships.Draft and produce client communications as required by advisors and managers.Manage chat and email enquiries from advisers/clients.Answer phone calls from key advisers and service their needs, including adviser and dealer group administration.Utilise effective problem-solving and time management skills in client service operations.Address other service-related queries as required and assigned by your team leader.What you'll need:Superannuation or managed funds experience, with knowledge of insurance or banking products and familiarity with platform products and wrap services (desirable).Proven client service experience in a call centre environment, and a passion for customers.Energised by resolving questions and supporting clients through outstanding phone interaction.Great problem-solving abilities and the ability to engage multiple stakeholders effectively both internally and externally.Proven ability to pick up new technology and systems quickly.Strong written and verbal communication skills, and the energy and positivity to deliver to a high standard every time.THE HUB24 STORY We think creatively and we're not constrained by traditional thinking or barriers to success. We're led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24Learn more about our employee benefits HERE.
Check out why our people love working at HUB24 We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so. If you don't feel you fit this role 100%, we would still love to hear from you. Tell us what you're interested in - you still might have a skill we didn't realise we needed
The Recruitment Process:Acknowledgement email once your application has been submitted.Our Talent team will start reviewing your application; if unsuccessful, you will be notified.If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.If you're a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.Should you require any accommodations to the recruitment process, please contact ****** and one of our team will be in touch.Interviews can happen virtually or face to face with the hiring manager, or other members of the broader team. Depending on the role, there may be more than two interviews.Communication of outcomes to successful and unsuccessful candidates and feedback provided.*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here. 2024 CircleBack Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
#J-18808-Ljbffr
-
Client Services Officer
vor 1 Monat
Gold Coast, Österreich Centaur Financial Services VollzeitCentaur Financial Services is an award-winning Gold Coast financial planning firm, proudly located in The Rocket Building in Robina, Queensland. We have a profound emphasis on client service, building lasting relationships, and delivering reliable outcomes to assist our clients with achieving their personal and financial goals.Who Are We?Centaur Financial...
-
Senior Client Services Officer
vor 1 Monat
Gold Coast, Österreich Berritta Consulting VollzeitWe are currently working with a successful financial planning firm recruiting a Senior Client Services Officer to work as part of an excellent team supporting the director of the firm who has over 15 years of experience in the industry.This role is to enhance client relationships and ensure all support is streamlined for the firm.About the role:Calendar...
-
Senior Client Services Officer
vor 1 Monat
Gold Coast, Österreich Tideri Jobbörse VollzeitWe are currently working with a successful financial planning firm recruiting a Senior Client Services Officer to work as part of an excellent team supporting the director of the firm who has over 15 years of experience in the industry.This role is to enhance client relationships and ensure all support is streamlined for the firm.About the role: Calendar...
-
Client Service Officer-Capalaba
vor 1 Monat
Gold Coast, Österreich Audika Australia Pty VollzeitReceptionists (Administration & Office Support) Full timeWe are looking for a sales and customer service superstar to be a Clinic Co-Ordinator! If you are interested in helping our clients improve their hearing and quality of life, keep on reading!This is the role for you.This is a pivotal role in each clinic that contributes to clinic performance and...
-
Client Service Officer
vor 1 Monat
Gold Coast, Österreich Audika Australia Pty VollzeitRetail Assistants (Retail & Consumer Products) About Audika: Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more...
-
Client Service Officer
vor 1 Monat
Gold Coast, Österreich Audika Australia Pty VollzeitRetail Assistants (Retail & Consumer Products) About Audika: Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more...
-
Client Services Officer
vor 1 Monat
Gold Coast, Österreich Tideri Jobbörse VollzeitWe have an exciting opportunity for an experienced Client Services Officer to join our Gallagher team in Robina on the Gold Coast.As a CSO you will be providing customer service and administrative support to both internal and external clients.You will be working with a collaborative supporting team within an organisation who truly values our people & local...
-
Client Service Officer-Arundel
vor 1 Monat
Gold Coast, Österreich Audika Australia Pty VollzeitReceptionists (Administration & Office Support) Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...
-
Client Services Officer | Financial Planning
vor 2 Monaten
Gold Coast, Österreich Tideri Jobbörse VollzeitLocation: Mermaid Beach, Gold Coast Position: Client Services Officer To apply please email your resume to Why Do We Need You?Toro Wealth specialises in retirement planning advice for 55-65 year-olds, providing strategic guidance with minimal product recommendations.Due to rapid growth, we have an exciting opportunity for an experienced client services...
-
Client Services Officer | Financial Planning
vor 3 Monaten
Gold Coast, Österreich Tideri Jobbörse VollzeitLocation: Mermaid Beach, Gold Coast Position: Client Services Officer To apply please email your resume to Why Do We Need You?Our advice firm Toro Wealth specialises in retirement planning advice for 55-65 year-olds, providing strategic guidance with minimal product recommendations.Due to rapid growth, we have an exciting opportunity for an experienced...
-
Client Services Officer | Financial Planning
vor 2 Monaten
Gold Coast, Österreich Toro Wealth VollzeitLocation: Mermaid Beach, Gold CoastPosition: Client Services OfficerTo apply please email your resume to ****** Do We Need You?Toro Wealth specialises in retirement planning advice for 55-65 year-olds, providing strategic guidance with minimal product recommendations.Due to rapid growth, we have an exciting opportunity for an experienced client services...
-
Client Services Officer | Financial Planning
vor 2 Monaten
Gold Coast, Österreich SuperGuy VollzeitLocation: Mermaid Beach, Gold CoastPosition: Client Services OfficerTo apply please email your resume to ****** Why Do We Need You?Our advice firm Toro Wealth specialises in retirement planning advice for 55-65 year-olds, providing strategic guidance with minimal product recommendations.Due to rapid growth, we have an exciting opportunity for an experienced...
-
Gold Coast, Österreich Office Of Industrial Relations Qld VollzeitClient Service Officer, Office of Industrial RelationsOffice of Industrial Relations QLD – Robina Town Centre QLDWorking with us is more than just a job, it's making a difference to people's lives.We're Queensland's work health and safety regulator, part of the Office of Industrial Relations (OIR).Our purpose is to improve work health and safety and reduce...
-
Customer Service Officer
vor 3 Monaten
Gold Coast, Österreich Service Hero Consulting Llc VollzeitWork for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a CustomerAdministrator position. We are looking for candidates who...
-
Client Services Manager
vor 3 Monaten
Gold Coast, Österreich Right At Home VollzeitRight at Home Gold Coast offers in-home supportive care services for older Australians, disabled adults, and individuals recovering from hospital stays. Our organisation is part of an international network with over 700 offices across eight countries. Our dedicated team of carers, including Registered Nurses, Enrolled Nurses, and Personal Care Workers, are...
-
Client Services Manager
vor 3 Monaten
Gold Coast, Österreich Tideri Jobbörse VollzeitRight at Home Gold Coast offers in-home supportive care services for older Australians, disabled adults, and individuals recovering from hospital stays.Our organisation is part of an international network with over 700 offices across eight countries.Our dedicated team of carers, including Registered Nurses, Enrolled Nurses, and Personal Care Workers, are...
-
Client Service Director
vor 1 Woche
Gold Coast, Österreich Claxon VollzeitAgency Account Management (Advertising, Arts & Media) Full time Add expected salary to your profile for insights.About Claxon (www.claxon.agency)Claxon is a multi award-winning advertising agency that helps ambitious brands be heard.Trusted by industry leading brands like Oroton, Celebrity Ink, Binance, Accor Hotels and Dymocks - we help businesses...
-
Client Service Director
vor 1 Woche
Gold Coast, Österreich Claxon VollzeitAgency Account Management (Advertising, Arts & Media)Full timeAdd expected salary to your profile for insights.About Claxon (www.claxon.agency)Claxon is a multi award-winning advertising agency that helps ambitious brands be heard. Trusted by industry leading brands like Oroton, Celebrity Ink, Binance, Accor Hotels and Dymocks - we help businesses...
-
Client Service Officer
vor 1 Monat
Central Coast, Österreich Buscojobs VollzeitCity of Parramatta Council, NSW, AustraliaReceptionists (Administration & Office Support) Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.In Australia, Audika has over 350 clinics that provide hearing services to our valued clients.We are looking for a customer service...
-
Support Coordinator
vor 1 Monat
Gold Coast, Österreich Client Centred Home Care VollzeitAged & Disability Support (Community Services & Development) We are still looking to find the perfect Support Coordinator/Case Manager to join our team!CCHC isn't like other places you've worked.We are a fast growing, dynamic organisation doing extraordinary things for those living with a disability as a registered NDIS provider.Located in Southport, you...
