General Manager
Vor 2 Tagen
Aged & Disability Support (Community Services & Development)
Full time
At Australian Unity, we are going through an exciting phase of innovative business growth in our Residential Aged Care business, which brings to life our Better Together social model of ageing well, offering a continuum of care and support services within an environment that provides empowerment and 'choice' for our residents to live how they want to.
We have an exciting opportunity for a new General Manager to join us at our Rathdowne Place site, located at Carlton.
Your New Role:As the General Manager, you will lead and manage all operational, care, and clinical service delivery, ensuring that your teams are trained, supported, and engaged to deliver the best experience at all times for your residents.
Leading the end-to-end Better Together customer experience across the precinct by delivering exceptional customer service, support, and careLeading the operations team by promoting a positive culture to fulfill the Better Together promiseFostering an engaged and supportive environment whilst overseeing recruitment, roster management, training, and providing coaching on best practicesWorking closely with key stakeholders of the precinct including residents, families, guests, contractors, and staff to ensure high standards of care and exceptional customer serviceOverseeing the precinct financial performance and reporting; ensuring key performance measures are delivered in line with budget and support requirementsIdentifying and managing risks, managing customer needs, and complex issues as requiredOverseeing the precinct obligations for quality assurance, audits, and Aged Care accreditationsAbout you:Above all, you will be a 'Values' person and an accomplished People Leader, who aligns to and can build their team culture around our values of Bold, Warm and Honest. Does this sound like you?
Previous experience as a General Manager in a customer-focused industry.
Aged Care experience is preferred but not mandatory.Exceptional leadership skills with a continuous improvement mindset and the ability to nurture and develop team culture and performanceExperience in operational management including recruiting, workforce planning/roster management, and operations within a larger complex businessStrong financial acumen, financial management, and reporting experienceFully vaccinated for 2024 Influenza and COVID-19We value our Residential Communities teams and the wonderful work they do.
Our new General Manager will enjoy an enviable range of benefits, including the following:
Competitive Remuneration PackageAttractive Performance-based incentiveEnjoy additional yearly Well-Being and Community leave days14 week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby program - an employee support service connecting you to a team of maternal health experts, midwives, and nursesEmployee Assistance Program - support and assistance for you and your partner at those times in life when you need it mostAttractive employee discounts on Australian Unity Banking products, Private Health, and General Insurance.Salary sacrifice option - novated vehicle leasing arrangementYou will join a great site and RAC business, with the support of our exceptional leadership team and the backing of a trusted Modern Mutual, with a rich history of over 180 years of delivering Real Wellbeing. ** This role is an aged care key personnel role and as such is subject to additional suitability requirements Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, and mature-aged people.
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