Automotive Sales Associate

vor 3 Monaten

Central Coast, Österreich Tideri Jobbörse Vollzeit

At Cars24 we don't just accept difference we celebrate it and support it for the benefit of our employees and customers

Love cars?
Love delighting customers?
Join our amazing team that will transform the way cars are bought and sold in Australia

As the Automotive Sales Associate, your biggest job will be to delight and amaze our customers when they are visiting site to test drive, or when you are delivering or picking up their car.
You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role.
We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive "can-do" attitude.
You will need a valid driver's license for this role and be prepared to undergo a police and background check and clearance.

Responsibilities: Be the "face" of Cars24 to our customers when customers book a test drive at site Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanour.
Build trust with your customers by being timely, reliable and communicative.
Liaise closely with the customer operations team to ensure the right cars are ready for inspection and delivered properly.
Ensure all paperwork required at the point of handover is completed smoothly.
Learn how to assess a car for delivery or pick-up; training will be provided.
Help shape and support the development of customer-facing processes.
Customer satisfaction metrics will be your performance indicator.
Conduct test drives with customers, listen actively, ask the right questions, and close the sale.
What you should have: A hunger for success F2F Sales experience required
Industry sales training will be provided by us
Flexibility to work weekends, based on a rotating roster.
Experience using Google docs, Hubspot and other CRM and sales software preferred but not essential.
A customer champion outlook - you take seriously the role of being the voice of the customer within the organisation.
You're a solid team player eager to contribute to a big organisation.
Aware of the highs and lows of start-up life, willing to take on various tasks.
Self-starter, autonomous - you proactively own your space and can act with minimal instruction.
A creative problem-solver, able to generate solutions for our customers.
Car knowledge (nice to have) - familiarity with makes and models.
A valid full driver's license is required for this role.
Ability to close a customer and see the sale through from enquiry to delivery.
What we offer in return: Excellent Salary + Super + Commissions 6 months Paid Parental Leave Excellent Employee Benefits Performance-based bonuses Career Progression Employee Assist Program Regular Social events Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market.
Amazing people & network with a fun, energetic team.
#J-18808-Ljbffr

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