It Support Specialistnew
vor 4 Wochen
IT Support Specialist Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.
As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience through our own technology innovations.
We stand for benchmark-setting customer service, delivery options, returns policies, and curation of brands.
We are a diverse and dynamic community of over 1,000 people working towards our purpose "To bring on the future of shopping".
THE ICONIC is people and planet positive, and we strive towards creating a positive impact in the world by driving genuine and meaningful change for the better of all communities involved.
IT at THE ICONIC Our IT team keeps our metaphorical lights on when it comes to our tech.
We design, implement, manage and support the enabling technology to keep our hubs and teams operational.
We are always working towards enhancing our systems, infrastructure and processes, with our commitment to continuous improvement, to support better performance across the organisation.
W A bit about the role You will be part of a dedicated group of IT Support Specialists, Business Partners & Systems Engineers who will be supporting all Iconites with any technology queries or issues.
What you'll be doing Feet on ground support across all 3 hubs, primarily based at our Head Office Provide exceptional IT support experiences to all internal business customers Ensure all support issues and requests are logged and tracked in the ticketing tool Proactively responding to all customers in accordance with defined SLA's Troubleshooting and diagnosing technical issues, remotely, via email and in person Hardware support of laptop, desktop and printing devices Software installation and support of commercial and bespoke systems Liaising with suppliers to facilitate support of externally managed solutions Maintain knowledge bases including documentation of solutions, workarounds and processes AV and video conference support Management and tracking of assets within the asset management system Ensuring compliance with company policies, procedures and standards What we are looking for Similar expereince in a previous role Enthusiastic and 'can-do' attitude Passion for IT and providing exceptional customer experiences Professional presentation and clear communication skills Excellent written and verbal communication skills A willingness to travel and support other hub locations when required A practical quick learner who is open to new challenges Growth mind-set, we never stop learning
Technical Experience Experience working with a Service Desk Ticketing System Experience working with PC and Apple products including: Microsoft Windows O/S, Microsoft Office, Office 365, Google Workspaces, Mac OSX, Apple iOS and Android Experience of working with Microsoft Windows Server environments and Active Directory Experience of working with MDM technologies such as MobileIron and Jamff A practical understanding of the ITIL framework Basic understanding of network concepts Why you'll love THE ICONIC From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it
People are our greatest asset and our ICONITE experience is designed to empower you to do your best work.
Here's what to expect when you join THE ICONIC: Flexible working .
We offer a hybrid and flexible working model so you can do your best work in a way that works for you The learning collective.
Get your knowledge fix with our learning days, hackathons, and access to LinkedIn Learning Parents at THE ICONIC.
Access to our parental leave program and an extra day off for your kids' first day of school every year Birthday leave .
Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself Curate your style .
No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales People & Planet Positive.
From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.
Wellbeing.
Access to our discounted gym memberships and wellbeing programs People first.
Access our Employee Assistance Program for you and your family.
Volunteer days .
Work as a Charity Partner with Thread Together for society and environmental change.
Refer a friend .
Enjoy a referral reward for successfully referring someone to THE ICONIC.
Additional Information We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions.
If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: ******
-
It Operational Support
vor 1 Monat
Sydney, Österreich Clicks It Recruitment VollzeitHelp Desk & IT Support (Information & Communication Technology)Sydney CBD (Hybrid 3 days on-site, 2 days remote) Are you passionate about delivering top-tier technology outcomes and providing exceptional support in a dynamic environment?If you have a strategic mindset, a strong technology background, and a drive for continuous improvement, we want to hear...
-
Seo Copywriter Specialistnew
vor 3 Monaten
Sydney, Österreich THE ICONIC VollzeitSince 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.As the #1 fashion e-commerce & lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.At THE ICONIC, we're on the hunt for a talented SEO Copywriting Specialist...
-
Field Support Technician
vor 2 Wochen
Sydney, Österreich First Focus It VollzeitFirst Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa, and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride...
-
Sydney, Österreich This Is An It Support Group VollzeitLocation: WSNBM - Auburn, Blacktown, Mount Druitt, Parramatta, Blue Mountains, Hawkesbury, Lithgow, Penrith, and St Marys.Full-time, temporary opportunity with the possibility of extension.A talent pool will also be created for future PC opportunities.Grade 9 - $125,693 - $129,228 p.a.+ superannuation and annual leave loading 35-hour week with flexible work...
-
Senior Director/Director
Vor 6 Tagen
Sydney, Österreich This Is An It Support Group VollzeitSenior Director/Director - Sydney - This is an IT support groupSenior Director/Director Opportunities within Transfer Pricing and International Tax teamsAbout the RoleAlvarez & Marsal is a leading global professional services firm, providing turnaround management, performance improvement, and corporate advisory services.With 7,000+ professionals across North...
-
Finance Platform It Lead
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitJoining the Metcash FamilyAt Metcash, you're part of something bigger.You have all the perks of a small business heart, without missing out on the big business support.Being part of something bigger means you're part of a strong purpose, where the work you do makes a big difference to independent business and local communities.It opens a sea of opportunities...
-
Senior Director/Director
Vor 5 Tagen
Sydney, Österreich This Is An It Support Group VollzeitSenior Director/Director - Sydney - This is an IT support groupSenior Director/Director Opportunities within Transfer Pricing and International Tax teams About the Role Alvarez & Marsal is a leading global professional services firm, providing turnaround management, performance improvement, and corporate advisory services.With 7,000+ professionals across...
-
Finance Platform It Lead
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitJoining the Metcash Family At Metcash, you're part of something bigger.You have all the perks of a small business heart, without missing out on the big business support.Being part of something bigger means you're part of a strong purpose, where the work you do makes a big difference to independent business and local communities.It opens a sea of...
-
It Support Technician
Vor 3 Tagen
Sydney, Österreich Milestone It (Milestone Information Technology) VollzeitAdded Friday 19th of April 2024 09:26:28 AMAre you a skilled Technical Support Engineer with a passion for problem-solving and a knack for providing exceptional support?Join our client in their dynamic team in the manufacturing industry and be a pivotal part of supporting their success!About Us: Milestone IT is partnering with an international leading...
-
It Procurement Manager
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitAs the IT Procurement Manager, you will play a key role in leading Anglicare's procurement strategy for technology products and services.You'll oversee the full procurement lifecycle—sourcing, vendor selection, contract negotiation, and supplier performance management—to ensure we achieve value, quality, and compliance across all IT procurement...
-
Clinical Support Representative
vor 4 Wochen
Sydney, Österreich This Is An It Support Group VollzeitClinical Support Representative – Sydney SouthPhysical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.Reporting to the Sales Manager, Recon, the Clinical...
-
Clinical Support Representative
vor 4 Wochen
Sydney, Österreich This Is An It Support Group VollzeitClinical Support Representative – Sydney South Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.Reporting to the Sales Manager, Recon, the Clinical...
-
It Support Technician
vor 4 Wochen
Sydney, Österreich Epay, A Euronet Worldwide Company VollzeitWe are seeking an IT Support Technician with excellent communication, organisational, and time management skills to provide first- and second-level technical support to our users, ensuring smooth operation of our IT infrastructure and resolving hardware and software issues.Responsibilities:Provide timely and efficient technical support to users across...
-
It Support Technician
vor 4 Wochen
Sydney, Österreich Epaymyway VollzeitWe are seeking an IT Support Technician with excellent communication, organisational, and time management skills to provide first- and second-level technical support to our users, ensuring smooth operation of our IT infrastructure and resolving hardware and software issues.Responsibilities:Provide timely and efficient technical support to users across...
-
It Support
vor 4 Wochen
Sydney, Österreich Sec Newgate Pty Ltd. VollzeitDescriptionAt SEC Newgate, our people are what set us apart and are at the heart of our success. We create an environment that stimulates and rewards our people, where staff are supported to contribute ideas and embrace opportunities to achieve their personal goals. We look for people who are curious, self-motivated and collaborative. If you are like-minded...
-
It Support Engineer
vor 3 Monaten
Sydney, Österreich Systemsgo Corporation VollzeitPosition: IT & AV Support Technician Location: St Leonards, Sydney NSW or Auckland, New Zealand systemsGo is seeking an IT Support Technician to be part of a team based in St Leonards at our client's office.The client is a global medical technology company which works to make healthcare ever better.The candidate will have excellent communication skills and a...
-
It Support Engineer
vor 3 Monaten
Sydney, Österreich Systemsgo Corporation VollzeitPosition: IT & AV Support TechnicianLocation: St Leonards, Sydney NSW or Auckland, New ZealandsystemsGo is seeking an IT Support Technician to be part of a team based in St Leonards at our client's office. The client is a global medical technology company which works to make healthcare ever better. The candidate will have excellent communication skills and a...
-
It Support Analyst
vor 4 Wochen
Sydney, Österreich Dcv Technologies VollzeitIT Support Analyst We have a fantastic opportunity for a junior IT Support Analyst (Recent UK University graduate with a degree in Computer Science / Computing / similar) with at least 6 months + 1st line IT Support experience and previous administration of Microsoft Active Directory, Azure, M365 & Office 365 as well as experience in supporting Windows 10 &...
-
It Support
vor 4 Wochen
Sydney, Österreich Sec Newgate Pty Ltd. VollzeitDescriptionAt SEC Newgate, our people are what set us apart and are at the heart of our success.We create an environment that stimulates and rewards our people, where staff are supported to contribute ideas and embrace opportunities to achieve their personal goals.We look for people who are curious, self-motivated and collaborative.If you are like-minded and...
-
It Support Analyst
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitAusbil Investment Management, based in Sydney, is one of Australia's leading specialist Australian and global investment managers.Established in 1997, we are a strategic partnership between members of the investment/management team of Ausbil and New York Life Investment Management.Our clients include industry superannuation funds, investment platform,...
