Reception / Administration Officer
vor 24 Stunden
Join EACH: Make a Difference TodayFor over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services.
We're seeking compassionate individuals to join our team and make a meaningful impact.
Together, we'll create a brighter future for individuals from all walks of life.
Apply now and start making a difference.
Job Descriptionheadspace is the National Youth Mental Health Foundation with EACH being one of the lead agencies.
Each year, we help thousands of young people, and their family and friends, access vital support through our headspace services in over 145 communities across Australia, our online and phone counselling services, our vocational services, and our presence in schools.
Part-time (0.6 FTE) ongoing positionCo-located at headspace Narre Warren and Pakenham$34.18 to $34.84 p/Hour + Super + generous Salary Packaging benefits of up to $18,550What's in it for you?EACH is the lead agency for headspace.
At EACH you'll be supported to be your best.
We provide: Flexible work arrangements to support a positive work-life balanceCompetitive remuneration and conditions including generous leave options$2,650 additional tax-free money towards meals and entertainmentA variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learningAccess to large, well-resourced working facilitiesSupport through a comprehensive Employee Assistance Program4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…About you We have an exciting vacancy for a customer focused Receptionist/Administrator to be an integral part of our team.
This role would suit an experienced and compassionate person who enjoys being a part of a community-based organisation, that has previous experience in a health or medical setting, along with demonstrated experience/interest in working with young people.
What would your day look like: Meet and greet (clients, members of the public, staff and other professionals) ensuring the highest standards of customer focusRegister clients attending the centre and inform relevant clinicians of their arrival, for both Primary consulting and Youth health clinicsMaintain a high standard of customer service by handling all customer queries including informing clients of delays in a courteous, friendly and helpful mannerParticipate in weekend work (every second Saturday at headspace Narre Warren) and participate in after-hours work if requiredManage incoming and outgoing correspondence including emailsEnsure the integrity of the clinical filing system and records are maintained in all software programs used for the Primary consulting and Youth health clinic servicesData entry of client information into headspace databasesWorking days will be Tues/Wed/Thurs 9.54am to 6.00pm, and will work across both our Narre Warren and Pakenham sites.
There is scope to cover weekend work (every second Saturday at headspace Narre Warren) if there are staff absences.
You may be asked to participate in after-hours work if deemed necessary.
Skills Exceptional phone and front desk manner.High level time management and organisational skillsExcellent written and verbal communication skillsPresents in a professional mannerStrong ability to work confidentially with a high level of emotional intelligence, tact and diplomacy.Additional InformationWe want to know why you would like to come work with EACH and what you can bring to this role.
Please attach a cover letter with your resume on application.
If you'd like more information about the position, please contact Jude McConnell via email at
Applications Close: Tuesday 22nd October
Please note that applications will be reviewed as they are received.
Interviews may take place during the advertising period - so don't miss out and apply today
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant. Next Steps in the Hiring ProcessThank you for your interest in joining EACH
To learn more about next steps, please check out our Hiring Process Guide.
EACH Commitments At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity.
We actively encourage applications from diverse backgrounds and those with lived experiences. EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities.
We strongly encourage applications from Aboriginal and Torres Strait Islander People.
For further information regarding our commitment please see our Reconciliation Action Plan. As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures.
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