Seasonal Customer Success Specialist B2B

Vor 2 Tagen

Innsbruck, Österreich BURTON Vollzeit

At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products. As a global leader in snowboarding, we’re committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community. Through these efforts, we aim to make snowboarding and the outdoors accessible to all. **The Breakdown**: To offer a professional and high-quality customer support in the upcoming winter season, we are currently looking for a seasonal Customer Success Specialist. The Customer Success Specialist is the first person the customer contacts regarding products, orders, deliveries and invoicing. **What You Get to Do**: - Establish and maintain professional one on one relationships with customers and internal partners - Cover a wide range of customer questions (e.g.: product information, order status, spare part info, warranty, returns, delivery time, availability, prices, marketing and sales questions) - Work alongside the Burton E-Commerce and Product Service teams to share knowledge and customer feedback - Guide and educate customers about Burton and anon product lines - Knows his/her “Focus/Key” Accounts in detail (buying behavior, sell through, distribution, website etc.) and treat these with priority - Cover the full order process, from correct customer data in our systems through order entries, deliveries, warranty claims to marketing and credit support - Know all VAS (Value added service customers) processes for their customers and work close with logistic and our warehouse What You’ll Bring to the Team - A passion for snowboarding or the outdoors with an in-depth product knowledge - Previous experience in Sales and/or Customer service is highly regarded - Basic economic education is a Plus - Excellent written and oral communication skills in English, Italian and/or Swedish (German or French are a strong Plus) - A positive attitude, focus on details and capability to work independently while maintaining a "team and customer first" mindset - Well organized, time efficient and multi-tasking ability - Agile and curious about new technologies, tools and innovative ways of working **What We would Love to Offer You**: - A strategic position at the global market leader in the snowboard lifestyle industry - Very good team spirit, flat hierarchies, shared outdoor activities and space to learn & develop - A multinational team, in a modern and pet friendly office, located in the heart of the Alps - Flexible working hours and work location - Competitive, rewarding compensation package, depending on your qualifications and experience - Many other additional benefits including product discounts, outdoor days, a seasonal snowboard, gym membership, season pass contribution, company events, etc. We look forward to receiving your English CV and cover letter online

  • Seasonal Customer Success Specialist B2B

    Vor 2 Tagen

    Innsbruck, Österreich BURTON EUROPE Vollzeit

    At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products. As a global leader in snowboarding, we’re committed to diversity, equity,...

  • Seasonal Customer Success Specialists Dtc

    Vor 2 Tagen

    Innsbruck, Österreich BURTON EUROPE Vollzeit

    At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products. As a global leader in snowboarding, we’re committed to diversity, equity,...

  • Seasonal Customer Success Specialist Dtc Part Time

    vor 2 Wochen

    Innsbruck, Österreich BURTON Vollzeit

    At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products. As a global leader in snowboarding, we’re committed to diversity, equity,...

  • Seasonal Customer Success Specialist Dtc Part Time

    vor 2 Wochen

    Innsbruck, Österreich BURTON EUROPE Vollzeit

    At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products. As a global leader in snowboarding, we’re committed to diversity, equity,...

  • Marketing Managerin B2B(W/m/x)

    vor 2 Wochen

    Innsbruck, Österreich Business Beat GmbH Vollzeit

    Für dich ist klar, dass viel mehr als nur Social Media hinter Marketing steckt und außerdem legst du viel Wert auf die Zusammenarbeit im Team, Wertschätzung, und Gestaltungsfreiheit? Perfekt, dann bist du bei Business Beat genau richtig! Als Marketing ManagerIn B2B (m/w/x) bei Business Beat entwickelst du neue Marketing-Strategien, organisierst...

  • Customer Success Manager

    Vor 3 Tagen

    Innsbruck, Tirol, Österreich NTS Netzwerk Telekom Service AG Vollzeit € 56.000 - € 80.000 pro Jahr

    Du möchtest in einem modernen und zukunftssicheren IT-Unternehmen deine Fähigkeiten einbringen? Als engagierte und kommunikative Persönlichkeit, die von den Entwicklungen der neuesten Technologien begeistert ist, gehst du Aufgaben aktiv und lösungsorientiert an. Verantwortung zu übernehmen ist für dich selbstverständlich. Du bist außerdem ein...

  • Teamlead Customer Success

    vor 1 Tag

    Innsbruck, T, Österreich Rateboard GmbH Vollzeit

    Über unsRateBoard zählt zu den am stärksten wachsenden Hoteltech-Unternehmen im deutschsprachigen und italienischen Raum und ist Teil der Zucchetti Group, eines der größten IT Unternehmen in Europa.Mit rund 40 Mitarbeitenden unterstützt das SaaS-Unternehmen Hoteliers dabei, ihre Preisstrategie intelligent, datenbasiert und profitabel zu steuern. Mit...

  • Performance Marketing Specialist

    Vor 7 Tagen

    Innsbruck, Tirol, Österreich ANGEHEUERT GmbH Personalberatung Vollzeit € 32.000 - € 42.000 pro Jahr

    Du willst datenbasierte Marketingstrategien mit echtem Impact entwickeln? Unser Kunde in Innsbruck gestaltet die Digitalisierung in der Immobilienbranche aktiv mit – mit innovativen Services rund um Energieeffizienz und Gebäudetechnik. Als Performance Marketing Specialist verantwortest du alle Themen rund um Performance Marketing mit Fokus auf B2B...

  • Performance Marketing Specialist

    Vor 7 Tagen

    Innsbruck, Tirol, Österreich ANGEHEUERT GmbH Vollzeit € 32.000 - € 42.000 pro Jahr

    Performance Marketing Specialist | Innsbruck | 1–2 Tage HomeofficeDu willst datenbasierte Marketingstrategien mit echtem Impact entwickeln? Unser Kunde in Innsbruck gestaltet die Digitalisierung in der Immobilienbranche aktiv mit – mit innovativen Services rund um Energieeffizienz und Gebäudetechnik. Als Performance Marketing Specialist verantwortest du...

  • Performance Marketing Specialist

    Vor 5 Tagen

    Innsbruck, Tirol, Österreich ANGEHEUERT Vollzeit € 32.000 - € 52.000 pro Jahr

    Jobbeschreibung Performance Marketing Specialist | Innsbruck | 1–2 Tage HomeofficeDu willst datenbasierte Marketingstrategien mit echtem Impact entwickeln? Unser Kunde in Innsbruck gestaltet die Digitalisierung in der Immobilienbranche aktiv mit – mit innovativen Services rund um Energieeffizienz und Gebäudetechnik. Als Performance Marketing Specialist...