Talent Development Officer

Background:
The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence
- and security-building measures, human rights, combating human trafficking, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.

The OSCE Secretariat in Vienna assists the Chairpersonship in its activities, and provides operational and administrative support to the field operations, and, as appropriate, to other institutions.

The Department of Human Resources (DHR) ensures that the OSCE has the human resources capacity necessary to successfully implement its mandates. DHR sets the policies and provides services in the areas of talent acquisition, administration of benefits and entitlements, payroll, performance management, talent development, and policy and employee relations across the Organization.

DHR provides organizational structure and support to meet business needs by effectively managing the employee lifecycle. Human resources play an essential role in supporting, developing, and co-creating a positive culture in the workplace. Within this context the Talent Development Unit is responsible for developing, implementing and updating the learning and development aspects of the DHR strategy with a view of it staying relevant to the evolving needs of the Organization. The Unit ensures coherent and consistent planning and delivery of learning and development services across DHR, the Secretariat, and the OSCE.

Tasks and Responsibilities:
As Talent Development Officer, you will play a pivotal role in delivering the objectives of the Learning and Development Unit by leading the design, implementation, and evaluation of innovative learning programs aligned with organizational priorities. Serving as an advisor, you will collaborate with stakeholders in the Organization to assess learning needs, provide guidance on performance development opportunities, and ensure consistency in training activities at the OSCE. Furthermore, you will be responsible for delivering effective learning solutions, and co-ordinating with external service providers to deliver high-quality programs.

You will operate with a high degree of autonomy, drive process improvements, introduce best practices, and foster a culture of continuous learning. The role's impact extends to enhancing staff capabilities, aligning learning strategies and supporting tools and systems with organizational goals, and contributing to the overall success of the OSCE’s talent development initiatives.

You will report directly to the Chief of Talent Development, while the Deputy Director for Human Resources serve as your second level supervisor.

More specifically, you will perform the following tasks:

- Collaborating with multiple stakeholders to assess learning needs and develop learning plans aligned with organizational goals and priorities, incorporating industry trends and best practices to ensure innovative and effective learning solutions;
- Designing and implementing a variety of learning programs, using diverse delivery methods such as e-learning, blended learning, and in-person sessions, while co-ordinating with external service providers to ensure effective training delivery;
- Preparing and delivering engaging learning sessions, workshops, and presentations to diverse audiences, ensuring clarity, relevance, and alignment with organizational learning objectives and staff needs;
- Planning and promoting alternative learning methods such as peer-to-peer learning, mentoring, coaching, job shadowing and stretch assignments, ensuring alignment with the OSCE's competency model;
- Co-ordinating the implementation of the Organization’s performance management and development system, advising on developmental opportunities, addressing performance shortcomings and recognizing outstanding performance, as well as advising managers, employees and HR colleagues on consistent learning and performance development opportunities that support staff growth;
- Supporting monitoring and evaluation of the impact of learning programs and providing data-driven recommendations for continuous improvement and innovation in learning practices;
- Under delegated authority, managing a team of assistants, fostering collaboration, managing workloads, and ensuring professional growth and high-quality delivery of talent development initiatives;
- Performing other duties as assigned.

Necessary Qualifications:

- A second-level university degree in human resources management, learning and development, adult education, business/public administration, behavioural sciences or a related area; a first-level university degree in the said fields i