Team Lead Customer Service

Vor 3 Tagen

Wien, Österreich Mayr-Melnhof Vollzeit

The **MM Board & Paper Division** is looking for a passionate **Team Lead** (M/F/d) for the **Customer Service Team** at our headquarters in 1040 Vienna.

**YOUR ROLE**:

- You will lead the customer service team overseas and be the main contact for our Director of Sales Overseas
- You will be the main point of contact for the Head of Customer Service and will attend regular meetings with the Head of Customer Service and other Team Lead colleagues
- You will oversee and contribute to the achievement of our international overseas business targets at the MM B&P mills, including fulfilment of production quotas
- You will support, coach and develop the OVS customer service team
- You will work with the Director of Sales Overseas to set up an OVS platform and ensure monthly reporting

**YOUR PROFILE**:

- You have already gained experience in a customer service leadership role and be a team player with strong communication skills
- You have knowledge of logistics, experience international export is an advantage
- You are a logical thinker with a strong sense of responsibility and are able to work under pressure
- You are a fast learner with strong attention to detail and the bigger picture
- You have a very good knowledge of German and English (C1), other language skills are an advantage

***

Academy

Health care

Employee discounts

Canteen

Performance bonus

Flexible working hours

Good location

Home Office

Events

Wiener Linien
job ticket

**WE OFFER **:Join our dedicated team of passionate people who want to make a difference

We offer you a job in a stable, international company with long-term development prospects and an international team that works responsible, passionate, collaborativ and result-focused.

For this position, we offer a total annual salary starting at € 50,000 gross all-in, with a bonus depending on the individual profile and professional experience.

Our headquarters is easily accessible by public transport and our MM canteen offers fresh food every day. Of course, there are excellent training opportunities through the group-wide MM Academy and the opportunity to work from home two days a week.

Interested? We look forward to receiving your CV.

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