Guest Service Front Office

Vor 5 Tagen

Wien, Österreich Sircle Collection Vollzeit

Are you ready to create unforgettable experiences for our guests? As a **Guest Service Agent** **Front Office** at Max Brown 5th District, you’ll not only be the welcoming face at our front desk but also support our bar and service operations whenever needed. With your hands-on attitude, you’ll make sure our guests feel right at home from the moment they arrive.

**Why this role is special**:
At our hotel, hospitality goes beyond a smile - it’s about genuine connections and flexibility. You’ll be at the heart of the guest journey, helping out wherever needed to ensure a seamless and memorable stay.

**Your responsibilities**:

- Welcome our guests warmly and handle all front desk duties with care.

- Manage smooth check-in and check-out processes.

- Be available to answer questions, solve problems, and create a positive guest experience.

- Support bar and service tasks - from preparing drinks to assisting with food service.

- Collaborate closely with your team and other departments to ensure smooth daily operations.

- Share creative ideas and respond to guest feedback to continuously improve our service.

- At least 1 year of experience at the front desk or in a similar role in the hospitality industry.

- Fluent in German and English to confidently support our international guests.

- A warm, communicative, and solution-oriented personality who enjoys making guests happy.

- Flexible and hands-on, willing to support bar and service operations and eager to learn new tasks.

**Benefits & Compensation**:
We offer a competitive salary along with attractive benefits:

- **Flexible working hours**: We care about your personal and family circumstances. Let’s find the work model that suits you best.

- **Day off on your birthday**: Celebrate your special day with an extra day off

- **Subsidies**: For your Wiener Linien public transport ticket and gym membership.

- **Discounts**: Exclusive employee rates and Friends & Family discounts at all Sircle Collection hotels.

- **In-house experience**: Enjoy a free overnight stay once a year at any hotel within our group.

- **25% discount at our Seven North restaurant**

The monthly salary for a 40-hour week is **EUR 2,263.00 gross/month.**

Our Recruiter, Isabel Dankworth, will contact you within 5 days.

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