Senior Business Relationship Manager

Together, we live our commitment to diversity and inclusion every day. We are aware of our social responsibility and anchor it in our corporate culture.

**Allianz Technology in Vienna is looking for a**

**Senior Business Relationship Manager (f/m/d)**

**What we offer you**

You will receive systematic onboarding and training opportunities. Work in a safe and employee-friendly working environment in our new modern office building. You can also expect professional health management. We offer flexible working hours and home office, as well as a company restaurant, cafeteria and meal allowance.

**Your RESPONSIBILITIES**:

- The first contact person for all customer related topics in respect to the services & software being sold by Allianz Technology Austria within the Allianz Group.
- Ensure coordination and collaboration between all involved stake holders, e.g. Service Management, Finance, Controlling, Project management, and build a trustful customer relationship.
- Responsible for the correct handling of the contract
- and invoicing process.
- Listening to customer’s feedback and proactively looking for solutions.
- Share knowledge and constantly work together as a team.

Allianz is moving to be an Agile organization and as part of this process many new roles and processes need to be defined. On this journey you will want to take an active role in defining these new structures.

**Our REQUIREMENTS**:

- Higher education degree in business informatics, business administration, IT, etc.
- Minimum 3-year experience in the IT sector.
- Minimum 3-year experience in the area of customer/professional services, or sales.
- Fluent in written and oral English (C1), German or other languages are an advantage.
- Able to facilitate discussions and workshops to align on solutions.
- Have a focus on strengthening the team.
- Have a solution
- and customer-oriented approach.
- Committed to outstanding performance in every customer contact.
- Good knowledge of Microsoft office tools (especially Excel,...).
- Independent and not afraid of taking responsibility and getting things done.
- Eager to join an international and diverse environment -at Allianz Technology Austria alone there are colleagues from 45 countries

**Optional**:

- Experience with Salesforce or equivalent CRM-Tool.
- Experience with Contract management processes.
- Experience with IT-Service-Management (ITSM) methodology.
- Experience with Agile Software development processes and organizations.
- Experience with Apptio Financial reporting tool.
- Experience in the insurance sector.

**Our benefits**:

- Home office and flexible working hours.
- New and trendy office building in Vienna - Open-space concept that highlights our communication and collaboration culture with desks with changeable height.
- Public transit pass, fitness membership discounts, German language classes, lunch vouchers, in-house doctor, Pension fund contribution, Subsidized sports activities, Subsidy for home office equipment, 5-15 days of training each year, Free access to online learning platforms (e.g. LinkedIn Learning), On-boarding support for your move to Vienna.
- One of the most stable employers on the world.

**ADDITIONAL INFORMATION**

Start date: by arrangement | Regular working hours: 38.5 | Usual place of work: Vienna

**Salary**: from EUR 50.000. gross per year (a higher salary could be considered depending on the specific qualifications, experience and skills)

**FOR MORE INFORMATION ABOUT THE POSITION AND THE APPLICATION PROCESS, PLEASE CONTACT**

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Join us. Let's care for tomorrow.