Assistant Operations

vor 1 Woche

Wien, Österreich The Student Hotel Vollzeit

We are looking for a great new team member with talent, drive, a sense of humour and a sparkling personality to join our team as Assistant Operations at our amazing, hotel-with-a-difference in Vienna

**Your mission, should you choose to accept it**:
You are responsible for every aspect of the hotel operation together with the the Hotel Manager and the Assistant Hotel Manager. You operate mainly in the lounge/reception area where you are open and available with a friendly smile to meet all the needs of students and hotel guests and the questions of random strangers. This goes way beyond old school reception duties: you and your team members are the hotel’s super-skilled hosts and responsible for optimal guest experience.

**In case you don’t know who we are (ahem)**
TSH is a game-changer. Our unique hybrid hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities and exciting co-working spaces. You can already find The Student Hotel in the Netherlands, Germany, Austria, Italy, France and Spain. And with still to be opened properties in Madrid, Barcelona and Toulouse, our unique hospitality concept is truly taking root in the heart of Europe.**
What You'll Do**:

- Reception duties: check ins and outs and all the other stuff that goes with it
- Provide information in a fun and friendly way to guests (or potential guests) in person, on the phone, online, by telepathy etc.
- You’re the go-to contact person for our students: you handle complaints and technical issues and other stuff as it comes up
- You support sales activities and in-house events
- Have fun Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about

**Requirements**:**Who You Are**:

- You have a flexible, hands-on, motivated and positive approach
- Background in hospitality, preferably in a hotel environment
- You love responsibility and handle stressful peak periods like a pro
- Fluent in English and German - decent skills in other languages? The more the merrier
- You have a hard working, responsible and “let’s do this” mentality
- You’re legally allowed to work in Austria

**What We Offer**:

- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

We want you to be you. You have your own style; tattoos are cool and your hair is yours, not ours. Basically, we don’t want to change who you are because we think the best hospitality comes from people who can be themselves and show our guests their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That’s what makes our team so special.

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