Supply Chain Business Process Expert

**Getzersdorf, Austria**
**Hybrid**

The Supply Chain Business Process Expert will be a pivotal role within our organization, focusing on improving and optimizing existing processes while driving measurable outcomes. This position requires a deep understanding of ERP systems such as SAP. It involves the ability to streamline the implementation of new systems by standardizing and harmonizing processes across a global enterprise. The role will involve collaborating with various stakeholders to ensure that developed solutions align with business needs and drive efficiency.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

**Your key responsibilities**
- Translate business requirements into system implementations and drive continuous improvement processes
- Oversee the implementation of new ERP systems and modules, ensuring alignment with business processes and strategic goals
- Support user acceptance tests and assist end users in understanding and adapting to system changes
- Ensure the efficient execution of sales orders, deliveries, and other business processes
- Serve as a liaison between business users and technical teams to facilitate effective system enhancements
- Collaborate with business leaders, process owners, and IT teams to gather, analyze, and document business needs
- Define and monitor key performance indicators (KPIs) to measure the effectiveness of implemented processes and systems

**We bring**
- A chance to impact millions of consumers every day - sustainability embedded in all we do
- A science led company, cutting edge research and creativity everywhere - from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
- Growth that keeps up with you - you join an industry leader that will develop your expertise and leadership
- Attractive benefits such as optional Klimaticket for whole Austria (after 6 months of employment), supported canteen, accident insurance for work and private incidents, free drinks, etc.
- We offer you an income based on your qualifications and market conditions, with a minimum annual gross salary of €55.000 on fulltime basis
- Type of employment: Full time for 38,5 hours / week, unlimited contract

**You bring**
- University degree in Business Administration, Information Technology, Engineering, Supply Chain Management or a related field; or equivalent practical experienceXy
- Proven experience in Business Process Management, with a strong understanding of related ERP modules and functionalities. Experience in a global, multinational setting is preferred.
- In-depth knowledge of ERP systems such as SAP, including SAP S/4HANA, SAP ECC, and relevant modules (e.g., MM, SD, PP, APO, EWM) - or their equivalents in other environments
- Proficiency in Microsoft Office, especially Excel and PowerPoint. Experience with Power Automate and AI tools is a plus.
- Excellent communication skills in English, German knowledge would be a plus
- Willingness to travel globally (up to 20% max.)
- Curiosity and an open mind
- because you believe progress starts with asking, “Is there a better way?”

**Eqal opportunities commitment**

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

**About ANH**

In 2024, dsm-firmenich shared its plan to find a new owner for the Animal Nutrition & Health (ANH) business, including vitamins.

ANH, a dsm-firmenich company, is a global leader in animal nutrition and health, as well as vitamins, carotenoids, and aroma ingredients.

ANH is an innovation leader and increased its sales to € 3,3 bn with a team of more than 7800 people, driven by its strong purpose: feeding the planet without costing the earth.

**About dsm-firmenich**

At dsm-firmenich, we don’t just meet expectations - we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavo