Senior Customer Success Manager, Trading Communities

vor 1 Woche

Wien, Österreich LSEG (London Stock Exchange Group) Vollzeit

Knowledge & Skill:

- Specialist, experienced professional with extensive knowledge and skills gained through wide-ranging experiences in a field that requires diverse practices or procedures.
- Recognized expert in their functional area or geography
- Deep knowledge of complex product, market and function in own area
- In-depth understanding of a Business Unit or function
- Works on issues of a diverse scope where analysis of situations requires skills and understanding of current industry trends
- Russian language required
- Deep knowledge of CEE/CIS trading market

Scope of Impact:

- Leads significant projects, programs and business initiatives, demonstrating creativity and ingenuity
- Determines work priorities based on general direction from managers
- May manage budget for projects or programs within area
- Contributes to the development of new principles and concepts and Business Unit strategy
- Provides specialist advice to middle and senior management to resolve complex issues.

Strategic Planning & Decision Making:

- Applies a broad perspective to identify innovative solutions
- Anticipates customer needs; assesses requirements and identifies new solutions
- Solves complex problems which may be multidisciplinary or require an in-depth evaluation of variable factors

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You’ll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.

LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.

We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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