CLM Program Manager
vor 1 Woche
CLM Communications Program ManagerLocation: Sydney (Hybrid) Contract: 6 months (day rate) Start: ASAP (Ideal start date: 15 December) Rate: $1,000 + super per day About the Role We're seeking a specialist marketing operation lead focused on CLM Customer Lifecycle Management orchestration within a program context. As the CLM Communications Program Manager, you'll quarterback the coordination of responses and executions across the team, funnel information through to the executional team, and act as the CLM liaison back into the project and senior stakeholders. This role is critical for ensuring compliant, accurate, and timely communications across multiple brands during a major transformation program within a Telco organisation. If you thrive on orchestrating complex communication journeys, managing multiple stakeholders, and troubleshooting campaign challenges, this is your opportunity to make a real impact. Role Purpose Lead the coordination, governance, and execution of customer communications for program cohorts across multiple brands within a Telco organisation. Act as the central point of control for CLM activities, bridging the gap between project requirements and marketing execution. Key Responsibilities Work closely with the Project team to understand new cohorts and support communication journey design and CLM team coordination. Version approved legal copy for all brands, ensuring correct contact numbers and links to brand webpages. Field questions from Legal, Networks, PR, Compliance, and EGW on communication history and governance. Troubleshoot issues with sends and audiences that do not align with standard marketing processes (e.g., when file numbers do not match sends). Prepare briefs for Comviva for ad-hoc sending solutions when existing campaign processes cannot accommodate requests. Approve test SMS/EDMs and production sends, ensuring accuracy and compliance. Maintain communication history, decision logs, and stakeholder reporting. Drive continuous improvement in process discipline, QA, and release governance. Key Skills & Experience 5-8+ years in marketing operations, CLM, or campaign management; telco experience preferred. Proven stakeholder management across Legal, Compliance, PR, Networks, and senior project teams. Strong copy governance and multi-brand versioning experience. Practical experience with MarTech/CLM platforms (Comviva or similar). Solid data literacy (segmentation, suppressions, eligibility, file reconciliation). Excellent communication, prioritisation, and risk management skills. What to do next? Ready to take the lead on CLM communications for a major transformation program? Apply now and forward an updated resume to reece.perkins@hays.com.au for a confidential discussion. #2970364
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Data Analyst
vor 1 Woche
Sydney, Österreich Hays VollzeitData Analyst Role PurposeThe Data Analyst will support the 3G 000 Calling Program by managing data processing, automation, and reporting for impacted customer cohorts. This role ensures accurate data integration into the CLM environment and provides insights to enable timely and compliant communications. Key Responsibilities Work closely with the Project and...
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Vendor Management
vor 4 Wochen
North Sydney Council, Österreich ClearCompany VollzeitLeading Australian Software Development firm requires a Vendor & Contracts Manager for a 6 Month contract based in North Sydney to start work in November. As the Vendor & Contract Manager, you will play a pivotal role in overseeing all third‑party vendor relationships and commercial agreements for a major technology transformation initiative. Reporting to...
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Program Manager
vor 2 Wochen
Sydney, Österreich Uniting VollzeitUniting Millers Point, New South Wales, Australia Join or sign in to find your next job Join to apply for the Program Manager role at Uniting Uniting Millers Point, New South Wales, Australia 2 days ago Be among the first 25 applicants Join to apply for the Program Manager role at Uniting Get AI-powered advice on this job and more exclusive features. Direct...
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Customer Engagement Campaign Manager- AMP Bank GO
vor 2 Wochen
Council of the City of Sydney, Österreich AMP VollzeitIf you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...
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Council of the City of Sydney, Österreich Amp VollzeitIf you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers? We're wondering the same thing. We built it. We launched it. Now, we run. We started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday...
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Program Manager
vor 4 Wochen
Council of the City of Sydney, Österreich Libran IT VollzeitDirect message the job poster from Libran IT We are looking for an experienced Program Manager (or a highly skilled Project Manager ready to step into program management responsibilities) to lead a major GIS Program encompassing the GIS Core Upgrade and Geospatial Visualisation Tool initiatives. This role will be responsible for coordinating program...
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Program Manager
vor 1 Woche
Council of the City of Sydney, Österreich SKL Technology VollzeitPrincipal Consultant | Trusted Advisor in Business Transformation & Technology Program Manager – Australian Citizen Locations: QLD, ACT, VIC, NSW Clearance: Must be an Australian Citizen Base pay range A$140.00/yr - A$150.00/yr About the Role We are seeking an experienced Program Manager to lead a large, complex program spanning multiple delivery teams and...
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Program Manager
Vor 4 Tagen
Council of the City of Sydney, Österreich Skl Technology VollzeitPrincipal Consultant | Trusted Advisor in Business Transformation & Technology Program Manager – Australian Citizen Locations : QLD, ACT, VIC, NSW Clearance : Must be an Australian Citizen Base pay range / yr - A$ / yr About the Role We are seeking an experienced Program Manager to lead a large, complex program spanning multiple delivery teams and business...
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Program Manager
vor 4 Wochen
Council of the City of Sydney, Österreich Colonial First State VollzeitProgram Manager – Retirement Program Join Colonial First State as a Program Manager within the Enterprise Delivery team, driving retirement product development across digital engagement and retention initiatives. Your Team The Enterprise Delivery team is part of CFS's Transformation, Technology and Operations unit, accountable for program delivery across...
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Program Manager
vor 1 Woche
Council of the City of Sydney, Österreich Pathway Search VollzeitWe’re looking for a high-impact Program Manager who can take charge quickly & manage a large multi-stream ecosystem. 25th November 2025 Program Manager - Contract $1500/1600/day inc super Sydney CBD Large-Scale Technology Delivery A major enterprise insurer is kicking off a critical upgrade of its core insurance platform - moving from a legacy mainframe to...