eCommerce Coordinator

Posted Monday 8 December 2025 at 1:00 pm Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We’re for the ones that dance harder, sing louder and don’t care what anyone else thinks. This is your story. Play Life Loud. Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900+ stores, 34 brands and 30+ online platforms including; Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & Nude Lucy About the Role As an E-Commerce Coordinator, you’ll play a key role in managing and maintaining our Australia & New Zealand eCommerce websites for Platypus Shoes, ensuring a seamless and engaging customer experience. You’ll work across product uploads, digital merchandising, website updates, and search engine optimisations, while collaborating with key teams to drive online sales and growth. Your key responsibilities will include: Source product information and complete upload sheets accurately for all new products. Working closely with the buying team & brand partners to ensure all products have the correct product information and imagery. Sourcing additional images or information where needed. Write and optimise SEO-friendly product descriptions that are brand-aligned. Upload products, images, videos, and metadata into Magento. Coordinate with in-house studio to ensure all new product is shot and uploaded on time. Marketplaces Pick up and enrich free stock in warehouse systems for marketplace listing, securing internal buying team approval before ranging marketplace products. Liaising with multiple internal stakeholders to gather product information and imagery. Produce and send out weekly marketplace performance reports. CMS Management Create size matrices & set up brand pages in Magento for new brands. Regularly review category pages to ensure products are up to date and easy for customers to shop. Upload and schedule online product content including descriptions, banners, and promotional assets. SEO Optimise product descriptions, titles, and attributes for SEO visibility. Work with internal SEO team on product optimisation and internal linking where needed. Manage & upload blogs onsite for SEO. Customer Service Manage daily customer requests from online chat and respond to all queries within 24 hours To Succeed in This Role, You Will Need: 1–2+ years’ experience in product enrichment, SEO or eCommerce. Strong organisational and project coordination skills with the ability to manage multiple deadlines. Detail-oriented, with a passion for product accuracy, content quality, and customer experience. Familiarity with Magento (or similar CMS) and eCommerce platforms. Proficient in Excel/Google Sheets (VLOOKUP, Pivot Tables), reporting dashboards, and content scheduling. Passion for sneakers, fashion, and digital retail with an understanding of lifestyle, sport, and streetwear categories. Proactive, solutions-focused, and comfortable working in a fast-paced, multi-brand environment. At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people. #J-18808-Ljbffr