Senior Shelter Assistant

Moss Vale, New South Wales Permanent Full-time 7-day rotating roster - 38 hour working week. Enjoy a rostered day off every fortnight and 5 weeks annual leave per year Salary ranging from $68,545.62 - $79,660.88 + 12% superannuation per annum What You'll Do As a Senior Shelter Assistant, you will report to the Team Leader Shelter Operations and plays an essential part in supporting the delivery of services that prioritise animal welfare, operational efficiency, and positive community outcomes. As a Senior Shelter Assistant, you will help oversee shelter operations in line with established practices, procedures, and predetermined plans and resource allocations. You will contribute to maintaining a safe and structured work environment while guiding staff in performing their duties to high standards. A central focus of this role is ensuring the wellbeing of animals in Council’s care. You will assist with supervising animal care activities, supporting processes that promote responsible pet ownership, and facilitating the reclaiming or re-homing of impounded companion animals. This includes working compassionately with members of the public, rescue organisations, and internal stakeholders to achieve positive, ethical outcomes for the animals we serve. Why Wingecarribee? At Wingecarribee Animal Shelter, animal welfare and compassionate care guide every interaction, decision, and action, ensuring the best outcomes for our animals and our team. We’re delivering on a bold vision for our organisation and community. With a strong cultural uplift agenda and a commitment to aligning people, systems, and resources with what matters most, this is a place where your work will have real, lasting impact. As part of the team, you’ll help shape how we plan, deliver, and improve, not just for today, but for the long term. And you’ll do it in a region known for its natural beauty, vibrant townships, and welcoming community. We Offer Attractive salary package + 12% superannuation A 38-hour week with RDO every fortnight Additional allowances applicable as per the Local Government State Award (2023) 5 weeks annual leave per year Tertiary support and ongoing career development Wellbeing programs and access to the Fitness Passport Recognition through our annual awards ceremony celebrating and rewarding staff achievements A genuine, organisation-wide commitment to values-led leadership What You'll Need To Succeed (Essential Criteria) Minimum of Certificate II qualification in Companion Animal Services and or demonstrated strong animal welfare knowledge. Knowledge and skills in the use of computer applications including email, Microsoft Office suite and other work‑related systems. Leadership skills including ability to initiate change, inspire and motivate, continuously improve services and achieve results. Demonstrated ability to provide team members with fair and consistent feedback and apply coaching and mentoring skills to enhance individual and team performance. Monitoring and reporting skills along with excellent attention to detail Exceptional customer service skills, to ensure customer needs are a primary focus. Ability to assist with the development and operational implementation of consistent programs and initiatives to improve animal welfare outcomes and overall service delivery. Hold a current C Class Drivers Licence Hold a current Working with Children’s Check or be willing to obtain prior to commencement. Be willing to undergo a pre‑employment medical prior to commencement Complete immunisation record of Tetanus or willing to obtain prior to commencement. How To Apply Submit the following documents: Your Resume – showcasing your skills & experience Relevant Certifications – qualifications and licences Mandatory Application Questions – Answer the relevant application questions by explaining how your expertise aligns with each question. Questions? Contact Amy Murray, Coordinator Business Services on . Applications close 4 January 2026 – don’t miss this opportunity. Interviews are proposed to be held on week starting 12 January 2026. This is subject to change and shortlisted candidates will be notified accordingly. Wingecarribee Shire Council is an Equal Opportunity Employer, committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, veterans, and persons with a disability. If you require reasonable adjustments during our application process, please contact us at , by phone on or by visiting our office at 68 Elizabeth St, Moss Vale. #J-18808-Ljbffr