Regulation Officer

Position Details Permanent Part Time position, working Friday, Saturday and Sunday. LGO3 ($38.09 - $41.12 per hour + superannuation) based on skills, qualifications and experience. Experience in animal handling skills, behaviour and management. Why Choose Us Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle. Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city. We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city. Council’s vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future. Our Vision: A globally connected community driven by lifestyle and nature. Our Purpose: Grow Townsville Our Values: Safety, Excellence, Respect, Value, Enjoyment About The Role This role plays a vital part in ensuring public safety across Townsville by patrolling open spaces, parks, rivers, gardens, and streets to monitor compliance with local and state legislation. It provides support for the weekend Officer in the delivery of community safety, patrolling streets, pathways, parks, rivers, and other Council-managed open spaces to ensure the safety of the community accessing these locations. You will assist with animal management and take appropriate enforcement action where required, including parking and local law breaches. The role is highly visible in public areas and helps deter misuse of Council spaces. Experience in animal handling, behaviour, and management is essential, as the position regularly responds to animal-related incidents. A proactive, community-focused approach and the ability to work independently are key to success in this position. About You Our ideal applicant is a confident communicator with strong listening, negotiation, and conflict-resolution skills, capable of handling challenging situations with empathy and professionalism. Well-developed investigative abilities are essential, including the capacity to gather and present evidence to support enforcement and prosecution under local laws and environmental health legislation. The role involves responding to animal-related incidents, so demonstrated skills in animal handling, behaviour, and management are required. Advanced interpersonal skills are also critical, with the ability to engage the public in a calm, authoritative, and respectful manner—particularly during disputes or confrontational situations—while upholding community trust and safety. How to Apply Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role. For Further Information Review The Position Description. Closing Date 11.45pm, Thursday 4 December 2025 What We Offer 17.5% annual leave loading Up to 5 weeks annual leave Up to 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Up to *13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Learning and Development opportunities Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings. We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact or phone for a confidential discussion. Attachments N04453_Regulation Officer (Parking and Patrol)_PD.pdf #J-18808-Ljbffr