Waitlist Support Officer

Bring your coordination skills and commitment to patient care into a rewarding and specialised role. Remuneration : $35.84 - $36.96 Per Hour + Superannuation + Salary Packaging Location : Belmont Hospital Employment Type : Permanent Part Time Position Classification : Administration Officer Level 3 Hours Per Week : 24 Requisition ID : REQ Applications Close : Sunday, 14th December 2025 Are you an experienced Waitlist Support Officer, or do you have a background in hospital admissions and are ready to take the next step in your career? This is your opportunity to grow into a pivotal role within a high-functioning and supportive team at Belmont Hospital. Why join us at Belmont Hospital? Nestled near the shores of Lake Macquarie, Belmont Hospital offers a welcoming and modern healthcare environment. We provide a range of inpatient and outpatient acute and sub-acute health care services to our diverse community. The Waitlist Support Officer will be based in our light‑filled, open‑plan admissions department, working closely with a tight‑knit team made up of another Waitlist Support Officer and a Waitlist Co‑ordinator. Our team is community‑focused, genuinely supportive, and motivated by a shared commitment to quality patient outcomes. We pride ourselves on our approachable culture, strong team values, and a workplace that fosters continuous learning and improvement. About the role As the Waitlist Support Officer, you’ll play a key role in supporting the efficient scheduling of elective surgeries and ensuring patient care remains at the centre of all we do. A typical week will see you: Coordinating theatre dates for elective surgery patients Managing short‑notice cancellations and filling vacant slots efficiently Communicating with surgeons and patients to arrange appropriate surgery dates Supporting the Waitlist Co‑ordinator and collaborating with the wider admissions team What we offer: Thorough onsite induction and team mentoring Offsite training in patient management systems and scheduling tools A stable role in a collaborative team that celebrates reliability, initiative, and mutual support If you're ready to use your organisational and interpersonal skills in a role that directly contributes to improving patient outcomes, this position could be the perfect fit. About you You’ll thrive in this role if you: Have previous experience in waitlist management or hospital admissions Are reliable, honest, and hardworking Communicate clearly and professionally with patients and clinicians Adapt easily to changing workloads and shifting priorities Work well both independently and as part of a collaborative team While experience in a hospital setting is essential, we’ll support your success in this role with hands‑on training and ongoing mentoring. If you're looking to advance your career in healthcare administration and become part of a supportive and values‑driven team, we’d love to hear from you. Additional Information: An eligibility list will be created for future permanent part time and temporary part time vacancies. To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. Need more information? Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Gabby Sharp on Information for Applicants: Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. Salary Packaging is beneficial to most Hunter New England Health employees and may increase your take‑home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or . Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Connect with us on Facebook and LinkedIn #J-18808-Ljbffr