IVR & Contact Center Transformation BA (NV1 Eligible)

vor 3 Wochen

Council of the City of Sydney, Österreich FinXL IT Professional Services Vollzeit

A leading IT consultancy in Sydney is looking for an experienced Business Analyst to enhance contact centre processes for a major Telco client. The ideal candidate will possess strong knowledge of IVR systems and proven experience in requirements gathering. This role requires effective stakeholder management and the ability to support User Acceptance Testing. Candidates must be Australian citizens or eligible for a Government Security Clearance.#J-18808-Ljbffr

  • IVR & Contact Centre Technical Project Manager

    vor 3 Wochen

    City of Melbourne, Österreich FinXL Vollzeit

    IVR and Contact Centre Technical Project Manager Company: FinXL by Randstad DigitalLocation: Macquarie Park and Work from home6 + Months About Us FinXL by Randstad Digital focuses on accelerating client's digital and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries. We solve...

  • Contact Center Transformation Lead

    Vor 7 Tagen

    Sydney, Österreich Infosys Singapore & Australia Vollzeit

    Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in...

  • Contact Centre Test Manager

    Vor 3 Tagen

    Council of the City of Sydney, Österreich FinXL Vollzeit

    Contact Centre Test Manager (NV1) Leading Telco client (consulting through FinXL) FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise...

  • Senior Software Engineer

    vor 2 Wochen

    City of Melbourne, Österreich M&T Resources Vollzeit

    Senior Software Engineer – Contact Centre Transformation Base range: A$1,000.00/yr – A$1,150.00/yr About the role: Our client is seeking a Senior Software Engineer experienced in the Contact Centre domain to contribute to a hybrid cloud transformation initiative. You will help modernise legacy on‑premise platforms and integrate cutting‑edge...

  • Business Analyst

    vor 3 Wochen

    Council of the City of Sydney, Österreich FinXL IT Professional Services Vollzeit

    FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors. FinXL is seeking a Business Analyst to join our consulting team and be...

  • AMP 2026 Accounting

    vor 2 Wochen

    Sydney, Österreich AMP Vollzeit

    AMP 2026 Accounting & Finance Graduate Program Join to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMP AMP 2026 Accounting & Finance Graduate Program Join to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMP Get AI-powered advice on this job and more exclusive features. About AMP If you live in Australia or New...

  • AMP 2026 Financial Services Graduate Program

    vor 1 Woche

    Sydney, Österreich AMP Vollzeit

    Join to apply for the AMP 2026 Financial Services Graduate Program role at AMP Join to apply for the AMP 2026 Financial Services Graduate Program role at AMP Get AI-powered advice on this job and more exclusive features. About AMP If you live in Australia or New Zealand, you've likely heard of AMP. We help people with their banking, super, retirement and...

  • Enterprise Architect

    vor 2 Wochen

    Council of the City of Sydney, Österreich AMP Vollzeit

    Enterprise Architect - AI, Agile and Innovation Enterprise Architect - AI, Agile and Innovation role at AMP . Join AMP, an Australian financial services company, to help redefine the industry through technology innovation, AI‑enabled solutions, and Agile transformation. How you'll make an impact As an Enterprise Architect, you will drive the...

  • Senior Performance Tester

    Vor 7 Tagen

    Council of the City of Sydney, Österreich Adactin Vollzeit

    A global IT consulting company located in Sydney is looking for a Senior Tester with performance testing expertise. The ideal candidate will execute performance tests on IVR call flows and UKG Pro WFM systems, utilizing knowledge of telephony performance concepts. This mid-senior level position offers a dynamic environment and is perfect for someone who can...

  • Senior PM: AI-Driven Contact Center Transformation

    Vor 7 Tagen

    City of Hobart, Österreich Royal Automobile Club Of Tasmania (Ract) Vollzeit

    A leading community organization in Hobart is seeking an experienced Senior Project Manager to lead significant transformations in their contact center ecosystem. The role requires over 7 years of experience managing technology implementations within customer-facing environments, with a focus on AI and automation. This full-time position offers valuable...