IVR & Contact Centre Technical Project Manager
vor 4 Wochen
IVR and Contact Centre Technical Project Manager Company: FinXL by Randstad DigitalLocation: Macquarie Park and Work from home6 + Months About Us FinXL by Randstad Digital focuses on accelerating client's digital and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries. We solve complex technological and business challenges with highly talented people. Qualifications IVR and Contact Centre experience eg Genesys, Avaya or NICE Technical Project Manager experience Project scheduling experience Risk assessment experience The successful candidate must have an NV1 Security Clearance Why Join FinXL? Opportunities for growth and career advancement. Exposure to cutting-edge projects in the tech industry. Flexible work arrangements including hybrid on-site and work from home Next Steps If you would like to apply to this fantastic opportunity please apply online. Please note that due to the volume of response only short listed candidates will be contacted. Code S12 #J-18808-Ljbffr
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Contact Centre Test Manager
Vor 3 Tagen
Council of the City of Sydney, Österreich FinXL VollzeitContact Centre Test Manager (NV1) Leading Telco client (consulting through FinXL) FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise...
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Council of the City of Sydney, Österreich FinXL IT Professional Services VollzeitA leading IT consultancy in Sydney is looking for an experienced Business Analyst to enhance contact centre processes for a major Telco client. The ideal candidate will possess strong knowledge of IVR systems and proven experience in requirements gathering. This role requires effective stakeholder management and the ability to support User Acceptance...
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Lead Contact Centre Consultant
Vor 7 Tagen
City of Melbourne, Österreich Mantel Group Pty Ltd VollzeitAbout us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented people...
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Lead Contact Centre Consultant
vor 1 Tag
City of Melbourne, Österreich Mantel Group Pty Ltd VollzeitAbout us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November We hire smart and talented people and get out of their way. As a principle-based organisation, we have a flat structure with no hierarchy. By focusing on our five principles and not getting...
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Senior Project Manager Cloud Contact Centre Delivery
vor 2 Wochen
Council of the City of Sydney, Österreich Westpac Group VollzeitDescription Create your best future and join Westpac as a Senior Project Manager. Whats the role This role is responsible for leading the end-to-end delivery of a large-scale integrated cloud-based contact centre platform for Westpac Bank supporting over 6000 agents across multiple business units. It ensures the successful implementation migration and...
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Contact Centre Manager
vor 4 Wochen
City of Melbourne, Österreich Mable VollzeitApply for the Contact Centre Manager role at Mable . About HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self‑manage their service providers with support from our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice...
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Technical Support Engineer
Vor 7 Tagen
Council of the City of Sydney, Österreich AMP VollzeitTechnical Support Engineer Join to apply for the Technical Support Engineer role at AMP. The Technology function at AMP is accountable for delivering fast, agile, secure, compliant, and well‑governed technology services that enable AMP to achieve its strategic objectives. This role is pivotal in ensuring the stability and resilience of AMP's digital...
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Technical Support Engineer
vor 1 Tag
Council of the City of Sydney, Österreich Amp VollzeitTechnical Support Engineer Join to apply for the Technical Support Engineer role at AMP. The Technology function at AMP is accountable for delivering fast, agile, secure, compliant, and well-governed technology services that enable AMP to achieve its strategic objectives. This role is pivotal in ensuring the stability and resilience of AMP's digital banking...
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Senior Software Engineer
vor 2 Wochen
City of Melbourne, Österreich M&T Resources VollzeitSenior Software Engineer – Contact Centre Transformation Base range: A$1,000.00/yr – A$1,150.00/yr About the role: Our client is seeking a Senior Software Engineer experienced in the Contact Centre domain to contribute to a hybrid cloud transformation initiative. You will help modernise legacy on‑premise platforms and integrate cutting‑edge...
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Contact Centre Manager
vor 2 Wochen
City of Brisbane, Österreich Mable VollzeitAbout HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique...