ICT Senior Support Officer
vor 2 Wochen
Overview Our federal Government client is seeking an experienced ICT Senior Support Officer to join their team. This is a fixed term contract until December 2026 with the view of becoming permanent. The role is based in Sydney and will need to be on‑site. The position is open for Australian citizens with the ability to obtain a Baseline Clearance. Benefits Fixed term contract with the view of becoming permanent. Sydney based Salary ranges from $95,714 - $108,092 + 15.4% super S26 Transfer Paid Annual Leave and Paid Sick leave Australian citizens with the ability to obtain a clearance Responsibilities As the ICT Senior Support Officer you will be responsible for front‑facing and onsite support staff for the Sydney office. Provide onsite and remote technical support for all End User Computing (EUC) connected infrastructure (including laptops, printers, mobile/smart phones, tablets) and video conferencing equipment and capabilities. Some examples of products supported are Windows 11, Citrix and Microsoft Office Products and Microsoft Teams. Manage and distribute the physical ICT laptop and desktop fleet, including updating asset registers (ServiceNow). Provide and support for ICT assistive technologies and unified communication (UC) equipment (video conferencing /Teams). Coordinate and facilitate office refits and relocation of the ICT end‑user hardware. Monitor ticket queues for action and triage tickets, ensuring prompt and accurate handling (ServiceNow). Experience supporting end users utilising Citrix and Microsoft Virtual desktops (Cloud based or On‑premise) and administering using Microsoft Endpoint Configuration Manager or Microsoft Intune would be advantageous. Experience in Desktop management (Group policy, application patching, deployment and management) and work with the EUC Applications Team. Qualifications Proven ICT technical experience suitable to the role especially in desktop management and application patching. Demonstrated lateral thinking and problem‑solving skills. A predisposition to seeking continuous self‑improvement, with a can‑do and think‑outside‑the‑box attitude. Ability to develop strong relationships with stakeholders. Ability to mentor a junior staff. Tertiary qualification in a relevant ICT field or equivalent relevant work experience aligned with an onsite support role. Demonstrated ability to use judgement when dealing with challenges involving competing priorities. Demonstrated technical leadership in fleet management and deployments. Application To inquire about this role, please quote the job number # . To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Irina Alrogi on +61 (0) or email: and quote the above job reference number. Equal Opportunity Statement Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details. #J-18808-Ljbffr
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ICT Senior Support Officer
vor 1 Tag
Council of the City of Sydney, Österreich Paxus - Technology + Digital Talent VollzeitOverview Our federal Government client is seeking an experienced ICT Senior Support Officer to join their team. This is a fixed term contract until December with the view of becoming permanent. The role is based in Sydney and will need to be on-site. The position is open for Australian citizens with the ability to obtain a Baseline Clearance. Benefits Fixed...
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APS6 EUC ICT Senior Support Officer
vor 1 Woche
Council of the City of Sydney, Österreich Experis Australia VollzeitAs an EUC ICT Senior Support Officer, you will provide front‑facing and onsite support for the Sydney office. You will work closely with the End User Computing Team and be responsible for a range of technical support functions. Responsibilities Provide onsite and remote technical support for all EUC infrastructure, including laptops, printers, mobile...
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APS6 EUC ICT Senior Support Officer
vor 2 Wochen
Council of the City of Sydney, Österreich Experis ManpowerGroup Sp. z o.o. VollzeitLocation: Sydney Organisation: Federal Government APS Level 6 (Non-ongoing) Australian Citizenship is required As an EUC ICT Senior Support Officer, primary responsibility is to the front-facing and onsite support staff for the Sydney office. Successful candidate will be a versatile resource with End User Computing Team, who will have responsibilities...
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Aps6 Euc Ict Senior Support Officer
Vor 7 Tagen
Council of the City of Sydney, Österreich Experis Manpowergroup Sp. Z O.O. VollzeitLocation: Sydney Organisation: Federal Government APS Level 6 (Non-ongoing) Australian Citizenship is required As an EUC ICT Senior Support Officer, primary responsibility is to the front-facing and onsite support staff for the Sydney office. Successful candidate will be a versatile resource with End User Computing Team, who will have responsibilities...
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APS6 EUC ICT Senior Support Officer
Vor 7 Tagen
Council of the City of Sydney, Österreich Experis VollzeitLocation: Sydney Organisation: Federal Government APS Level 6 (Non-ongoing) Australian Citizenship is required As an EUC ICT Senior Support Officer, primary responsibility is to the front-facing and onsite support staff for the Sydney office. Successful candidate will be a versatile resource with End User Computing Team, who will have responsibilities...
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ICT Support Officer
vor 2 Wochen
Council of the City of Sydney, Österreich Brigidine College, St Ives VollzeitWe are seeking an enthusiastic and experienced ICT Support Officer to join our dynamic Technology team. This is an excellent opportunity for a skilled professional who is passionate about supporting end users and maintaining high-quality ICT systems in an educational environment. About The College Brigidine College is a vibrant independent Catholic girls'...
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Senior EUC ICT Support Officer – Sydney
vor 2 Wochen
Council of the City of Sydney, Österreich Experis ManpowerGroup Sp. z o.o. VollzeitA federal government organization is seeking an ICT Senior Support Officer for their Sydney office. This role focuses on providing onsite and remote technical support for End User Computing infrastructure including laptops and conference systems. The ideal candidate will have proven ICT technical experience, especially in desktop management and application...
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ICT Support Officer
vor 2 Wochen
Council of the City of Sydney, Österreich DirectIT VollzeitJob Type: Permanent position | Full time position Job Description Direct IT requires the services of an ICT Support Officer to accurately record, administer and manage lifecycle of assets and software licenses through our ICT asset management system. This is a full time position with a base salary of circa $80-90k, plus super, being offered. Your tasks will...
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Senior Ict Support Officer
Vor 5 Tagen
City Of Wanneroo, Österreich Council Jobs VollzeitFull-time | Fixed-term until December2027 Level 6 | Salary from $92,646 – $100,136 +Super up to 15% matching Enjoy 5 weeks annual leave, flexible work options,and 2 paid wellness days We are looking for an experienced Senior ICT Support Officer to provide next level ICT support for City staff and stakeholders. About the Role We are seeking a personable ICT...
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Senior Category Officer
Vor 7 Tagen
Council of the City of Sydney, Österreich Nsw Education Standards Authority VollzeitOverview Senior Category Officer - ICT role at NSW Education Standards Authority (NESA) – ongoing, full-time opportunity. Close to Wynyard station and hybrid work arrangements available. About the role We're looking for a Senior Category Officer to partner with stakeholders and lead sourcing and procurement activities across ICT categories. In this role,...
