Administrative Officer
Vor 5 Tagen
We are a psychology practice located in Bellerive, Tasmania, with a particular focus on providing neurodiversity‑affirming services to people with ADHD and those wishing to support them. We provide: Psychological assessments for ADHD and co‑occurring conditions Psychological intervention and support services for individuals with ADHD and their families Training and consultation on ADHD‑related topics for professionals and organisations About the role We are seeking an Administrative Officer for an immediate start. This is a casual position that sits within a small administrative team and reports to the practice Director. All shifts would be within standard business hours, with the expected total weekly hours likely to be varied. One or two days would be offered for most weeks, along with additional days to cover leave as needed (nb: the practice will not be open 22nd December to 4th January). Applications close 30th November, and interviews will take place the following week. Key responsibilities Reception duties, including greeting clients upon arrival, answering phones, scheduling appointments, invoicing, and processing of Medicare claims Responding to new client enquiries, managing waitlists, and overseeing new client processes Managing sensitive and confidential client information as per practice processes, and in line with privacy regulations and ethical standards Liaising with practitioners and clients to ensure that administration processes are compliant with Medicare requirements and ethical standards, and that clinical documents are obtained or distributed as required Providing administrative support to the practice Director Ensuring the practice is kept clean and tidy Essential qualities and skills Excellent verbal and written communication skills Attention to detail, thoroughness and accuracy Confidence with using computers/technology, and a capacity to learn new systems quickly A willingness to show initiative and follow‑through, and to take ownership when problem‑solving is required A warm and accommodating approach to liaising with clients, and to working collaboratively with fellow team members The ability to manage challenging situations with poise, compassion and professionalism An understanding of what it means to be neurodiversity‑affirming (or a willingness to proactively acquire this), and a commitment to ensuring that duties are performed with this in mind Previous experience in reception/administration in a health or allied health setting is not essential, but would be highly advantageous Benefits on offer A casual hourly rate of $34.74 per hour (Support Services employee level 3, Health Professionals and Support Services Award) A family‑friendly and student‑friendly workplace, with flexibility in rostering to allow for managing family, study or other demands wherever possible A friendly team environment, with an inclusive and positive workplace culture How to apply? If this role sounds like you, please click on the apply button and follow the prompts. A curriculum vitae is included At least two referees are listed on your curriculum vitae A cover letter is included, and is appropriately formatted as a letter, and no longer than 200 words in length If you have any limitations to your availability please include this information in your cover letter We will get in touch if you are shortlisted for this opportunity. Applications close 30th November, and interviews will take place the following week. #J-18808-Ljbffr
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