Customer Service Manager
vor 2 Wochen
Overview Join a stable, high performing CSO team for Australia’s leading agribusiness. A role with real purpose, supporting our customer base across WA. 12-month contract (with the potential for a permanent position). At Nutrien Ag Solutions, our purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. For over 150 years, our business has been integral to the Australian agricultural industry. We are committed to providing quality local advice, knowledge and expertise for customers and helping feed Australia’s future. With a national network of more than 700 locations, Nutrien Ag Solutions is one of the largest agribusinesses operating in Australia. About the Role We currently have a 12-month contract available for a Customer Service Manager to support our Fertiliser team. Reporting to the Head of Fertiliser - WA, your focus will be on delivering quality customer service to all internal and external customers and stakeholders. You will ensure your key performance indicators are met, providing support to our operational teams whilst ensuring your team always maintains the highest level of customer service. Responsibilities Motivate, train and lead the 6 – 9 customer service team members Manage, maintain and update process manuals Collaboration on IT projects that directly relate to customer service processes IT Support to the operational teams Maintain a high level of accuracy across all data entry points Accurate and timely processing of sales contracts Daily, weekly & monthly reporting Customer & stakeholder assistance with accounts enquiries Timely invoicing of confirmed dispatches to ensure accurate position at all times Liaise with operational teams, for bookings, delays, and product & dispatch discrepancies Maintain excellent working relationships with sales, operations and the broader network teams Oversee and approve credits & recharges, where applicable Request stock adjustments where applicable About You You must demonstrate a passion for customer service, strong leadership skills and problem solving as well as a positive approach and the determination to succeed. You will have proven experience in a previous order fulfillment role and ideally have an interest in farming, and/or agriculture. You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and “get the job done” in a fast-paced environment. Advanced skills in MS Office Suite, particularly Excel is essential and your previous experience using SAP will be highly advantageous. Note: Salary details are not provided in this listing. Are you a good match? Apply today Job Insights What can I earn as a Customer Service Manager #J-18808-Ljbffr
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Assistant Director Service Delivery
Vor 5 Tagen
Perth, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Perth, Österreich Customer Service Delivery VollzeitA government agency in Australia seeks an Assistant Director Service Delivery to lead and innovate customer service delivery. You will be pivotal in shaping strategic plans, managing a diverse team, and ensuring performance indicators meet the state's vision. This role offers a competitive salary, flexible working arrangements, and long-term career prospects...
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Assistant Director, Service Delivery
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Perth, Österreich Customer Service Delivery VollzeitA government agency is looking for an Assistant Director Service Delivery in Perth to lead and innovate within the Driver and Vehicle Services division. The role requires strategic leadership, stakeholder engagement, and a focus on enhancing community accessibility and safety. You will develop service delivery models while ensuring compliance with...
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Account Manager
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Perth, Österreich at VollzeitB&S Printing (B & S Printing) is looking for an Account Manager / Customer Service officer to become part of a dynamic team. We are one of Australia’s largest printers of safety products to industry and mining. Working in our modern premises which is centrally located in Belmont, your knowledge and expertise will ensure you become an integral part of our...
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Customer Service Coordinator
vor 4 Wochen
Perth, Österreich Aurizon VollzeitLocation: Welshpool and Forrestfield, Perth Duration: 12-month contract Days: Tuesday-Saturday – 38 hours per week About the role Reporting to the Customer Service Lead, this critical role will be responsible for the daily operations of Aurizon Containerised Freight Services by providing safe, efficient and customer focused solutions, including the...
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Customer Service
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Perth, Österreich Charterhouse VollzeitJob description Customer Service - Service Alerts Optimiser 6-month Customer Service contract with a leading national broadband provider, based in Perth CBD. $36 per hour, ASAP start, hybrid work options, full training and strong team support. Fast‑paced Service Alerts Optimiser role coordinating field technicians and managing real‑time service...
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Customer Service Representative
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Perth, Österreich Qube VollzeitCustomer Service Representative Join Qube Bulk as a Customer Service Representative. Based at either our Hendra Office in Brisbane or Perth. The Customer Service Representative is the primary point of contact for Qube Bulk clients, both internal and external. This frontline role is responsible for delivering exceptional customer experiences by efficiently...
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Customer Service Representative
vor 2 Wochen
Perth, Österreich Johnson & Johnson MedTech VollzeitJob Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...
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Customer Service Representative
vor 1 Woche
Perth, Österreich Johnson & Johnson Medtech VollzeitJob Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...
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Customer Service Specialist
vor 16 Stunden
Perth, Österreich APM VollzeitAPM West Perth, Western Australia, Australia Customer Service Specialist APM West Perth, Western Australia, Australia Base pay range: A$60,000.00/yr - A$65,000.00/yr Job Description Are you a confident communicator with a knack for coordination and a passion for customer service? We’re looking for a Customer Service Specialist to join our dynamic Provider...
