Assistant Manager

Vor 7 Tagen

City of Brisbane, Österreich Mercure It Vollzeit

MERCURE IT Upper Mount Gravatt, Queensland, Australia Assistant Manager - Mercure Brisbane Garden City Job Description Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits. We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times. What will you be doing? Assist and oversee the day-to-day operations of the Front Office team and working closely with housekeeping, maintenance and Food & Beverage team. Supervise and monitor team members with true leadership ability that motivates the entire team. Take initiative to ensure all interactions with our guests are positive and productive. Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager / Front Office Manager with a high level of customer service provided at all times. Actively resolve complaints and challenges presented by guests / customers to reach a win‑win situation. Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day. Process and assist with check-in and check-out of guests when needed. Respond to and coordinate emergency situations. Assist with preparation and service of all‑day dining orders and cafe orders and assist in the restaurant when needed. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at MERCURE IT by 2x Get notified about new Assistant Manager jobs in Upper Mount Gravatt, Queensland, Australia. We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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