Warehouse & Integrated Solutions Coordinator

Warehouse & Integrated Solutions Coordinator Phil Hughes Office Solutions – Launceston TAS Location: Launceston Employment Type: Full-Time / Part-Time Start Date: Immediate start available About the Role We are looking for a practical, solution-focused Warehouse & Integrated Solutions Coordinator to join our team. This is a varied role for someone who enjoys solving problems, thinking on their feet, and working across both warehouse operations and print technology solutions. You’ll oversee daily warehouse functions while also learning how to set up, support, and troubleshoot printers and related technology for schools, businesses, and community organisations. You will be the kind of person who sees an issue and naturally looks for the best way to resolve it—whether it’s a stock discrepancy, a delivery delay, or a printer that isn’t cooperating. If you love variety, enjoy helping customers, and take pride in finding practical, efficient solutions, this role is for you. Key Responsibilities Warehouse Operations & Coordination Coordinate day-to-day warehouse and stockroom activity Identify and resolve stock discrepancies, workflow issues, or packing challenges Manage inventory, ordering, and stock replenishment Pick, pack, and dispatch orders with accuracy and efficiency Process returns and investigate any problems that arise Maintain accurate records using Jim2 ERP and Excel Ensure the warehouse meets all WHS requirements Maintain a clean, organised workspace that supports smooth operations Support and train casual staff during busy periods Operate a forklift safely and efficiently Integrated Print & Technology Solutions Learn the setup, operation, and basic troubleshooting of printers and print technology Assist with installations, configuration, and client orientation Diagnose common issues and provide simple, effective solutions Adapt to different environments and client needs when problem-solving onsite Provide clear, confident explanations of technical information Recommend appropriate solutions based on client requirements Travel statewide as needed for installations and support Customer Service & Problem-Solving Build strong, solution-focused relationships with clients, suppliers, and internal teams Respond to customer enquiries with clarity, patience, and confidence Investigate issues and provide timely, practical resolutions Communicate clearly through Outlook, phone, and in-person visits Represent the company professionally when attending client sites Skills & Experience Essential Strong natural problem‑solving skills—able to troubleshoot, think ahead, and find efficient solutions Previous experience in warehousing, logistics, or operations Comfortable with technology and willing to learn new systems Excellent organisational and time‑management skills Strong attention to detail and accuracy Proficient in Outlook and Excel (basic reporting and data entry) Experience with ERP systems (Jim2 preferred, training provided) Current forklift licence Current driver’s licence Strong communication and customer service skills Ability to work independently and collaboratively Desirable Experience with printers, hardware, or basic technical troubleshooting Customer-facing experience in sales or support roles WWVP registration (or willingness to obtain) What We Offer Full training in print systems, installations, and Jim2 ERP Supportive team and an environment that values initiative and problem-solving A role with wide variety—warehouse, client support, hands‑on technology Opportunities for career development in either operations or technical services Reliable, long‑term employment with room to grow Hours 8:00am–4:00pm Monday to Friday (Part‑time options considered.) #J-18808-Ljbffr