Customer Service Representative

vor 10 Stunden


City of Frankston, Österreich Budget Rent A Car Vollzeit

Overview Our company is a large family‑owned franchise of the Avis Budget group with 16 offices located throughout the outer suburbs of Melbourne and regional Victoria. Currently due to increased demand, we have a vacancy for a Customer Service Representative at our Frankston and surrounding branches. What a day looks like As a Customer Service representative, you will: Be front of house greeting customers and processing their rentals. Answer phones and take reservations, both in our branch and our new reservations centre. Deliver vehicles to customers. Drive vehicles between local branches. What we expect from you All we need from you is a Can Do attitude and a commitment to the customer. Our business is open 364 days per year, so we need our Customer Service representatives to work every second weekend. Feedback from our staff shows they love the roster. Benefits Be part of a large, supportive team across branches. Work for a stable company with an outstanding customer service record; in 2024 we had an overall Customer NPS score of 81. Earn a $300 per month incentive scheme based on customer service and sales results. Automatic membership to Perkbox with discounts at thousands of retailers. Opportunity to grow, develop and thrive – we promote from within. How to apply To apply, submit your resume and a cover letter detailing why you’re a perfect fit and how you align with our mission of promoting from within. #J-18808-Ljbffr



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