Customer Service Representative

vor 18 Stunden

Council of the City of Sydney, Österreich Persol Apac Vollzeit

Customer Service Representative – Aviation Call Centre (Full‑Time Casual) Location: Mascot, Sydney | Full-time, Monday to Friday | Contract: Now through December (potential extensions) Hourly rate: $36 - $37 per hour plus super. Are you passionate about delivering exceptional customer service and looking to be part of the fast‑paced aviation industry? Our client – a leading name in the airline industry – is seeking enthusiastic and dedicated Customer Service Representatives to join their call centre team located at their corporate head office in Mascot, Sydney. About the Role As a Customer Service Representative, you'll be the first point of contact for passengers, supporting them with: Logistics and freight operations Handling disruptions and assisting with rebooking Answering general queries and providing timely, accurate information Ensuring customer satisfaction with every interaction You’ll be working in a fast‑paced, team‑oriented environment where no two days are the same What We're Looking For We're on the lookout for customer service professionals who can hit the ground running with: A strong customer‑first attitude and a passion for helping people Availability to work Monday to Friday, full‑time hours Excellent communication skills, both verbal and written Strong attention to detail and accuracy in handling bookings Ability to work independently and within a team environment Confidence in using Microsoft Office applications A proactive mindset and solution‑oriented approach Experience working in high‑volume call centres Preferred Experience Previous experience in aviation customer support Familiarity with Salesforce, SAP, or similar CRM/call‑centre platforms Benefits Work with one of Australia’s most respected airline brands Be part of the travel industry's busiest and most exciting season Gain valuable experience in a high‑performance, customer‑focused environment Competitive hourly rates and potential for contract extensions Start dates are immediate – don't miss your chance to get on board before the holiday rush Apply now with your updated CV and take the next step in your customer service career, or email me at (contact). The role is based in Sydney; therefore, any applications from anyone outside of Australia or Sydney will not be entertained. Seniority level: Entry level Employment type: Contract Job function: Customer Service Industries: Airlines and Aviation, Telephone Call Centers #J- Ljbffr #J-18808-Ljbffr

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