Customer Service Representative
vor 3 Wochen
Join to apply for the Customer Service Representative role at Independent Reserve About the Job As the Customer Service Representative at Independent Reserve, you will be the first point of contact for our customers, helping them navigate the platform, troubleshoot issues, and ensuring a seamless trading experience. You will work closely with internal teams to escalated complex issues and contribute to the overall efficiency and satisfaction of our users. Your responsibilities include: Provide prompt, professional support to customers via email and support chat regarding account access, deposits, withdrawals, and trading activity Assist users with KYC/AML verification processes Troubleshoot common platform issues, including login problems, transaction delays, and wallet errors Identify, investigate, and escalated complex issues or potential security incidents to the appropriate internal teams (e.g., Operations, Compliance, or Technical Support) Educate customers on platform features, transaction processes, and cryptocurrency basics Monitor and report emerging customer issues or trends to management for proactive resolution Contribute to documentation and knowledge base updates to enhance customer self-service options Experience and Skills we are looking for: 1–2 years of customer support experience, ideally in fintech or online platforms (fresh grads welcome) Strong written and verbal communication skills Detail-oriented, patient, and able to handle issues professionally under pressure Quick learner comfortable with multiple systems and tools Interest in fintech and cryptocurrencies a plus What we offer: A competitive salary A challenging and rewarding role in the dynamic crypto industry A winning, fun, hard-working team Ongoing learning and support Great career development opportunities in a growing company This is an in-office role, so please do not apply if you are looking for a hybrid or remote opportunity. Seniority level Entry level Employment type Full-time Job function Other North Sydney, New South Wales, Australia #J-18808-Ljbffr
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
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Customer Service Representative
vor 17 Stunden
Council of the City of Sydney, Österreich Persol Apac VollzeitCustomer Service Representative – Aviation Call Centre (Full‑Time Casual) Location: Mascot, Sydney | Full-time, Monday to Friday | Contract: Now through December (potential extensions) Hourly rate: $36 - $37 per hour plus super. Are you passionate about delivering exceptional customer service and looking to be part of the fast‑paced aviation industry?...
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Customer Service Representative
Vor 3 Tagen
Council of the City of Sydney, Österreich Quality Centre Food Services Pty Ltd VollzeitAbout Us Quality Centre Food Services, based in Auburn NSW, has been importing premium Italian foods and specialty products into the Australian market since 1994. Over the years, we have earned a strong reputation asSydney’s Premier Food Distributor , known for our high-quality product range and exceptional customer service. We are now looking for...
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Customer Service Representative
Vor 7 Tagen
Council of the City of Sydney, Österreich Engineering Networks Pty Ltd VollzeitJob Reference Industry Customer Service - Call Centre Job Type Permanent / Full Time Salary Negotiable Location Sydney Customer Service Representative Salary : $68,000 - $72,000 + Super Work Type : Full Time Location : Seven Hills, NSW Industry : Electrical / Manufacturing / Distribution Join a well-established national business that values precision,...
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Customer Service Representative
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
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Customer Service Representative
vor 2 Wochen
Griffith City Council, Österreich Lowes Petroleum Service VollzeitCustomer Service Representative - Griffith At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery...
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Customer Service Representative
Vor 3 Tagen
Council of the City of Sydney, Österreich Percepta LLC VollzeitCustomer Service Representative (048ZV) Location: AU-NSW-Sydney Do you have excellent customer service skills? Do you want to join a luxury brand? Join our team as aCustomer Service Representative and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs! What We Offer Vibrant Culture:...
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Stuart Alexander & Co. VollzeitCustomer Service Representative – Stuart Alexander & Co. Location: Sydney, NSW (Pyrmont) Employment Type: Full-time Hours: Monday to Friday, 8:00 AM – 4:00 PM About Us At Stuart Alexander & Co, we are one of Australia’s largest privately‑owned FMCG companies, importing, marketing, and distributing premium brands including Chupa Chups, Mentos,...
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Customer Services Representative
Vor 7 Tagen
Council of the City of Sydney, Österreich Hatch VollzeitCustomer Services Representative @ Mercor Mercor is seeking experienced customer services representatives to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to...
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Opal VollzeitCustomer Service Representative Get AI-powered advice on this job and more exclusive features. We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! Discover the Opportunity… Opal Fibre Packaging...
